If you receive an e-mail that appears to be from “Florida Atlantic University [webmaster1@fau.edu]” and a subject line of “SERVICE NOTICE”, delete it. It asks for the recipient to click on the link provided to deactivate or keep their e-mail account. This message is NOT legitimate and is known as “phishing” — an attempt to get personal information from people. For more information on phishing and keeping your personal information secure, go to the IRM Network and Security site (http://www.fau.edu/irm/network) and the IRM News security edition (http://www.fau.edu/irm/about/irm_news/irmnews_0601.pdf.).
Phishing Scam – About message with subject line “SERVICE NOTICE” – Resolved
Phishing Scam: Message with subject line SERVICE NOTICE
If you receive an e-mail that appears to be from “Florida Atlantic University [webmaster1@fau.edu]” and a subject line of “SERVICE NOTICE”, delete it. It asks for the recipient to click on the link provided to deactivate or keep their e-mail account.
This message is NOT legitimate and is known as “phishing” — an attempt to get personal information from people.
For more information on phishing and keeping your personal information secure, go to the IRM Network and Security site (http://www.fau.edu/irm/network) and the IRM News security edition (http://www.fau.edu/irm/about/irm_news/irmnews_0601.pdf.)
Compromised Email – Resolved
Our Systems staff members have reported that a faculty e-mail address has been compromised, and from this address someone has sent thousands of e-mails all over the world. Most of these messages are bouncing back and creating a problem for the mail system. We are in the process of cleaning up these “bad e-mails”. Mail on MyFAU is flowing a bit slow as a result of these messages bouncing.
This issue was resolved and emails were running properly by the next day.
Intermittent Connection to MyFAU and Blackboard – Resolved
- SAFARI AND FIREFOX USERS in Blackboard: It has been reported that with the Safari browser and versions of Firefox prior to 3.5 users are having problems downloading files. This issue was resolved.
- We will be performing emergency Systems Diagnostics on the F5/BIG-IP from 5:00am to 7:00am. This will cause intermittent interruptions in service to the following Applications:
- BlackBoard
- Banner (Self Service and INB)
- MyFAU
- IDM (Single Username/Password)
We apologize for any inconvenience that this may cause our users.
SeaTech Campus Phones Outage – Resolved
AT&T was having a problem and incoming/outgoing calls to SeaTech were not getting through. Five digit intra and inter-campus calls were completed with no problem No other campuses experienced any problems.
Blackboard Navigation Cancelled Security Error 05/06/2010
Please use blackboard.fau.edu to prevent further errors.
Faculty may get a navigation cancelled error on Grade Center. To see all the channels (secure and non-secure), click “No” when you get the pop-up message. Don’t want to get this question all the time? Change your browser settings so it will always display both secure and non-secure items:
- Start Internet Explorer.
- From the Internet Explorer toolbar, select the Tools menu, and then select click Internet Options.
- Select the Security tab, click the Custom Level button on the bottom of the window.
- In the Miscellaneous section, click the Enable radio button under Display mixed content.
- Click OK. You’ll be returned to the Internet Options window.
- Click OK.
The issue of opening a page with mixed content of secure/unsecure including the Grade Center has been resolved.
Single User Name/Single Password Effective 05/03/10
Beginning at 9 a.m. on May 3, 2010, when you change your password on your campus computer (in your office or a computer lab) or via MyFAU, the updated password will automatically synchronize with the following IRM systems and services:
- All FAU computers in the FAU domain, including computers in the labs, classroom computers, and office computers
- MyFAU
- Microsoft Exchange
- Access to share drives
- Mac OS computers connected to the FAU network
- Login to the FAU network, wired and/or wireless
- Cisco VPN
- PrintOnline.fau.edu
Please note your current individual passwords will remain the same until you CHANGE your password. At that point there will be one password for these systems.
For more information about this change, please visit MyFAU and check out our new improved look and feel.