Blackboard Maintenance – Completed

Today’s Blackboard maintenance is taking longer than expected, however, we are hopeful that access will return no later than 8pm, Thursday December 23rd.

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Completed – FAU Maintenance

Please be advised that the following systems will be unavailable on Dec. 23 during the maintenance window:

Between 3:00am and 4:00am MyFAU, Self-Service, and Banner INB

Between 4:00am and 9:00am Blackboard Portals (we will be applying Blackboard Service Pack3). Blackboard will probably be up before 9:00am, but just in case we run into issues with the installation.

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Resolved – MyFAU having login problems

MyFAU is experiencing sporadic problems logging in. We are looking into and keep all updated. We are currently restarting its individual portals to see if this alleviates some of the problems.

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Banner (Self Service and INB) is undergoing upgrades until 2:00 pm

The FAU Self-Service and Banner systems will be unavailable on Monday, Dec. 20, from 12:01 a.m. through 2 p.m. as the Banner operating system undergoes an upgrade. This will affect the following services:

  • Banner Forms (INB) access
  • Self Service (OWLS) includes registration, transcripts, grades and payments.
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Jupiter Campus Metro-E circuit down again – Resolved

The Metro-E circuit to Jupiter campus is down again. We are working with our Metro Ethernet carrier to resolve the issue as soon as possible. All calls originating from the Jupiter campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Jupiter campus, the ten digit number might be required.

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Network to the FAU Jupiter campus – Resolved

We are experiencing connectivity issues to the FAU Jupiter campus. We are working with our Metro Ethernet carrier to resolve the issue as soon as possible.

All calls originating from the Jupiter campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Jupiter campus, the ten digit number might be required.

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Palm Beach State Link down – Resolved

At 9:05 AM, the fiber link between FAU and Palm Beach State College went dark.

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Maintenance at NWRDC

On Monday morning, December 13th starting at 6:30am, NWRDC will begin migrating all of the L2VPNs from the current FLR connector in Tallahassee to a new connector in Tampa. This migration is expected to take no longer than 30 minutes. This will affect the L2VPN connection between FAU and NWRDC.

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Network Outage in Boca Raton Library – Resolved

We are experiencing a network outage that is affecting sections of the first, second, and third floors (west wing) of the Boca Raton Library.

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Jupiter Campus Network Outage – Resolved

Jupiter Campus network went down for about 15 minutes due to a Metro-E circuit outage. IRM worked with AT&T to correct this issue.

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