Completed – Additional IRM Systems Maintenance, Friday July 1, 2011, from 3:00 AM to 5:00 AM

IRM will be performing additional systems maintenance on Friday, July 1, 2011 from 3:00 AM to 5:00 AM. This will affect the following systems/services:

Affected Services: SharePoint Affected Systems: Spwfe1, Spwfe2, Spapp1 Description of Maintenance: We will be applying service pack 1 for SharePoint Server 2010. SharePoint will be unavailable during this time.

Posted in Uncategorized

Completed – Banner unavailable during the Fiscal Year End Roll

Phase I of the fiscal year end roll is now complete and the FAU Self-Service and Banner systems are available.

Posted in Uncategorized

Completed – Davie Education and Science Building Network Upgrades

Broward Computing Services in conjunction with Networking will perform the following upgrades on July 1, 2011.

Switch upgrades for the Davie Education & Science Building. System affected: internet / network access, telephones for the 1st, 3rd, 4th floors Downtime: 8: 00 AM – 5:00 PM

Will provide updates as each floor is completed and back online.

Posted in Uncategorized

Completed – Banner unavailable during the Fiscal Year End Roll

The Fiscal Year End roll is processing smoothly; however, it is taking longer than anticipated. Once the posting and final reports are finished, Banner INB and SSB will be available.

The estimated time for this is 9:30am-10:00am.

Posted in Uncategorized

Completed – Switch Upgrades Computing Center

These upgrades have been completed. All switches are online and functioning normally.

Networking will be performing upgrades on switches in the Computing Center, Room 102 during the maintenance window Thursday 06/30/2011 as follows:

Rack # – Switch ID – Upgrade to be done

RU10 – boc22cm102sw847 – IOS Upgrade and reboot RU10 – boc22cm102sw849 – IOS Upgrade and reboot

RU11 – boc22cm102esw846 – IOS Upgrade and reboot

Posted in Systems

Completed – Switch Upgrades Computing Center

Networking will be performing upgrades on switches in the Computing Center, Room 102 during the maintenance window Thursday 06/30/2011 as follows:

Rack # – Switch ID – Upgrade to be done

RU10 – boc22cm102sw847 – IOS Upgrade and reboot

RU10 – boc22cm102sw849 – IOS Upgrade and reboot

RU11 – boc22cm102esw846 – IOS Upgrade and reboot

The switch reboot after IOS Upgrade will cause an interruption of network connectivity to all systems connected to these switches.

These upgrades will begin at 4:30am and be complete by 6:00am.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, June 30, 2011, from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 6/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 12:01 AM to 7:00 AM
Affected Services: Banner production (FAUP) Description of Maintenance: Banner production (FAUP) will be unavailable from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

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When: 3:00 AM – 3:30 AM
Affected Services: Blackboard
Affected Systems: Bbpproxy2 Bbpproxy1
Description of Maintenance: We will be applying a configuration change to the web servers to allow Office docs to open in Blackboard without prompting for credentials.

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Posted in Network and Telecom

Resolved – Electrical outage on the Southeast side of the FAU Boca Raton Campus

Engineering and Utilities has notified us that there will be an electrical outage tonight at 11:45 pm. The electrical outage should last for approximately one hour.

This will affect the southeast side of the Boca Raton campus, including the following buildings:

Algonquin Residence Hall Glades Park Towers Heritage Park Towers Student Support Services Bookstore Indian River Towers Oxley Center Student Housing Services The Arena College of Engineering Student Activities Center Continuing Education Lifelong Learning Live Oak Pavilion Barry Kaye Auditorium Athletic Field House Student Health Services. Culture & Society

Posted in Network and Telecom

Completed – Network Maintenance Bldg 47 2nd floor, Friday July 1

Friday July 1st we will be doing network maintenance between 4:00am – 7:00am in Bldg 47. This work is to replace the existing network switch on the 2nd floor. Only the 2nd floor will be affected with this work.

Posted in Educational Technologies

Update – Network Outage – Bldg 41 Information booth

**UPDATE** The network is up, but it drops out periodically. We believe this is due to the cable feeding the Information Booth. We are still working on the issue.

We are presently having trouble with the network connection to the Information Booth Bldg 41. We are working to resolve the issue.

Posted in Uncategorized