Completed – IRM Systems Maintenance, Thursday, Sept. 1, 2011 from 3:00AM to 7:00AM

When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu, eCollege Login’s, Help Desk Login’s and other SSO based systems.
Description of Maintenance: CAS will be updated to improve the performance of trusted MyFAU logins. SSO.FAU.EDU may become unavailable  between 3am and 4am.

When: 4:00 AM – 5:00 AM
Affected Services: Admissions applications (owlapp.fau.edu)
Affected Systems: owlapp.fau.edu, owlapp1.fau.edu, and owlapp2.fau.edu.
Description of Maintenance: A bug fix must be applied to the Undergraduate admissions process, the application will be unavailable for a few moments between 4am and 5am.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/01/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.

Posted in Uncategorized

Network power outage Treasure Coast resolved

Network: Network power outage Treasure Coast resolved

Posted in Uncategorized

Resolved Treasure Coast Campus only possible brief network and telephone outages

This will be taken care of during the maintenance window tomorrow

IRM Status has posted a new item, ‘Treasure Coast Campus Maintenance’

Due to a failing UPS, Networking will be doing maintenance on the Treasure Coast Campus during our maintenance window from 5:00am – 7:00am 08/30/2011. There will be a disruption of data and voice services during this time for Treasure Coast Campus only.

Susan Bell Manager Technical Services Treasure Coast Campus 772 873 3384 Sbell@fau.edu

Posted in Uncategorized

Treasure Coast Campus Maintenance

Due to a failing UPS, Networking will be doing maintenance on the Treasure Coast Campus during our maintenance window from 5:00am – 7:00am 08/30/2011. There will be a disruption of data and voice services during this time for Treasure Coast Campus only.

Posted in Systems

Treasure Coast Campus only possible brief network and telephone outages

Network and Telecom: Treasure Coast Campus Possible brief network and telephone outages

In MDF main APC UPS needs to be powered down

Possibly network and telephone services could be disrupted for a brief but unspecified time. There is no ETA for the resolution of this problem at this time.

Treasure Coast Campus is the only area that will be impacted.

Posted in Uncategorized

Resolved – Emergency FAU Web Server Restart

All www.fau.edu component servers have been restarted.

Posted in Uncategorized

Emergency FAU Web Server Restart

IRM will be installing a critical security patch to the FAU Web Servers including those that host the www.fau.edu website .

A httpd service restart will be performed  at 12:30pm EST on the following systems and no anticipated downtime is expected:

  • wise
  • webnet3
  • swise
  • webnetnw
Posted in Uncategorized

Resolved – MyLabs Service Interruption Notification

This is a notification that the MyLab product that you are using is currently experiencing a service interruption.  This problem started at approximately 5:00 am (MDT).  Pearson engineers are responding and working to restore service.  We will send an additional notification once all MyLab systems have returned to normal.

Sincerely,
The Pearson Helpdesk Team

Posted in Educational Technologies

Upgraded PHP to version 5.2

The WordPress server was successfully upgraded to PHP version 5.2 to allow for compatibility with future software updates.

Posted in Network and Telecom

Banner Information – Logout daily

All FAU Banner users,

Please make sure at the end of each work day that you logout of Banner system. Do not leave it open, since it could impact FAU’s nightly processing jobs.

Thank you very much.

Posted in Uncategorized