[Resolved] Blackboard is Down

Blackboard service has been restored.

Posted in Uncategorized

Blackboard is Down

Blackboard is currently down, we are working to restore service.

Posted in Uncategorized

WebFOCUS Production services will be stopped on Sunday morning

The WebFOCUS production box was stopped at 12:15 am this morning and was restarted again at 8:23 am.  ReportCaster is currently runing all scheduled jobs that were not run during this period.

Posted in Systems

Henderson and Karen Slattery Phone Outage

The phone service to Henderson and the Karen Slattery Center has been restored.

Posted in Uncategorized

Telecom – Resolved Xpressions Voicemail

The problem with the Xpressions (voicemail) system has been resolved.

Posted in Uncategorized

Telecom – Voicemail issue

We are currently experiencing a problem with the Xpressions (voicemail) system. We are working to resolve the issue and the vendor has been notified

Posted in Uncategorized

Telecom – Henderson and Karen Slattery Phone Outage

The copper cable feeding the phone service to the Henderson and the Karen Slattery Center has been cut. Jade Communications is onsite with the Contractor accessing the situation.

Posted in Network and Telecom

Completed – IRM Systems Maintenance, Thursday, Oct 27 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/27/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.

Posted in Uncategorized

Telephone outage in T-6 Resolved

The telephone switch in T-6 servicing the FAU Police are up and operational.

Ivette Puga, Manager Technical Services Florida Atlantic University – CSI 777 Glades Road, Bldg 22, Room 166 Boca Raton, FL 33431 561.297.2555 ipuga@fau.edu

Posted in Educational Technologies

Telephone Outage T-6

An telephone outgage has occurred in the T-6 area affecting the Police Department. Siemens has been called and an FAU Technician has been dispatched.

Posted in Network and Telecom