Firewall Reboot tomorrow 2/1/2012 at 5am

We need to reboot the edge firewall tomorrow morning. We will start the reboot at 5am. It should just take a few minutes.

This will affect Internet access for the minutes the firewall takes to boot.

Posted in Uncategorized

TEST cloned on Tuesday 1/31/2012

Banner TEST will be cloned during the day this Tuesday 1/31/2012 in preparation for the UNIX to Linux migration. Once available, TEST should be used for testing purposes only. Any changes made to TEST or the banoradev UNIX server will not be moved over to the new Linux server. Banner updates and development will be frozen until the Linux migration is complete.

Posted in Network and Telecom

SafeAssign unavailable Sunday, Jan 29 8am-2pm

The SafeAssign tool within Blackboard will be unavailable this Sunday, January 29 from 8:00am – 2:00pm due to a maintenance upgrade. We apologize for any inconvenience that this may cause.

Posted in Network and Telecom

FAUP INB & SSB unavailable Thursday 3am-7am

Banner forms and Self-Service for FAUP will be unavailable tomorrow morning from 3:00am to 7:00am in order to install an Oracle patch on the application server. The database will be available.

Posted in Uncategorized

IRM Systems Maintenance, Thurs., January 26, 2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/26/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00 AM – 6:00 AM
Affected Services: Talisma
Affected Systems: taldb01, talapp01, talapp02 Description of Maintenance: talapp01 and talapp02 will be migrated to virtual machines. Additionally Windows Service Pack updates, Microsoft Office Updates, Java updates, and other security patches will be applied.
User impact: Talisma will be offline during this period

When: 5:00 AM – 6:00 AM
Affected Services: Network Registration Admin Console
Affected Systems: talon.fau.edu
Description of Maintenance: Network Registration’s admin console will be upgraded to support the assigning of static ip addresses.
User impact: None expected

When: 3:00 AM – 4:00 AM
Affected Services: talon.fau.edu
Affected Systems: talon0.fau.edu, talon1.fau.edu, talonx1.fau.edu, talonx2.fau.edu
Description of Maintenance: Talon.fau.edu’s backend servers will be converted from Solaris to Linux.
User impact: None expected

Posted in Uncategorized

Collaborate unavailable 10pm-2am Saturday, Jan 28/Sunday, Jan 29

The Collaborate web conferencing tool in Blackboard (formerly known as Elluminate) will be unavailable from 10:00pm on Saturday, January 28 until 2:00am Sunday, January 29 due to system updates. Upon accessing a Collaborate session for the first time after this update your computer will automatically download a new version of the software (approximately 12 MB), so please be sure to allow yourself extra time. We apologize for any inconvenience that this may cause.

Posted in Uncategorized

Resolved – Blackberry Enterprise server problem

We are currently experiencing a unspecified problem with the Blackberry Enterprise Server. Blackberry on-call support has been contacted and informed of the problem and is currently Working on resolving the issue. This status message will be updated when the issue is resolved.

FAU User services IRM Operations

Posted in Uncategorized

Update – Issues with Collaborate Recorded Sessions

The issues that we recently experienced with Collaborate (formerly known as Elluminate) have been resolved; however, at this time some of the recordings made over the past two weeks may be unavailable. We are working with Blackboard to correct the problem and we apologize for the inconvenience.

Posted in Uncategorized

Resolved – Collaborate Issues

The issues with Collaborate in Blackboard have now been resolved.

Posted in Uncategorized

ePrint temporarily unavailable [resolved]

We have experienced an issue where eprint.fau.edu exhausted it’s memory and necessitated a reboot. The system has returned to service now. We apologize of the inconvenience.

Posted in Uncategorized