Lockdown Browser Issue – Macs – RESOLVED

Respondus Senior Technical Support was able to resolve the issue related to network update and students will now be able to use LockDown Browser-Macintosh to write their exams.

There is an issue with LockDown Browser-Macintosh users encountering an “Unable to check for available updates. The data received was invalid or corrupt.” error. Respondus Senior Technical Support is looking into the issue at this time.

Users should be able to resolve the issue by uninstalling and reinstalling the latest version of the Lockdown Browser which can be found here

Meanwhile for students unable to update their Lockdown Browser, who may need to complete a final exam in the next few hours, we recommend that they use LockDown Browser-Windows. Lockdown Browser is available in Most Campus Labs.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. April 26, 2012 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/26/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.

Posted in Systems

SafeAssign unavailable Friday, April 27 2-4am

The SafeAssign tool within Blackboard will be unavailable this Friday, April 27 from 2:00-4:00am due to system maintenance. We apologize for any inconvenience that this may cause.

Posted in Uncategorized

Banner TEST cloning on Monday 4/23/2012 completed

The cloning of Banner TEST is completed and available for all to access.

Posted in Banner and Admin Systems, Educational Technologies, Systems

Banner TEST cloning on Monday 4/23/2012

Banner TEST will be unavailable during the day on Monday 4/23/2012 while being cloned with a backup copy of production taken on Friday (4/20/2012) night.

Posted in Uncategorized

Network:Network outage in Ft. Lauderdale HEC 8th floor

The network outage on the 8th floor of the Ft. Lauderdale HEC tower has been repaired.

Posted in Uncategorized

Network outage in Ft Lauderdale HEC 8th floor

We are currently experiencing a network outage on the 8th floor of the Ft. Lauderdale HEC tower. We are working to resolve the problem.

Thank you

Posted in Uncategorized

OIT Systems Maintenance, Thurs. April 19 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/19/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 – 6:00 AM
Affected services: EMS
Affected systems: sql05vs, fauweb1
Description: We will be applying Dean Evans monthly patches for EMS, VirtualEMS, and MasterCalender, apps and databases.
User Impact: EMS will be online, but some user sessions may be interrupted during service restarts.

Posted in Email

Networking issue bldg 84 / Nursing resolved

Networking: Networking issue bldg. 84 / Nursing resolved

Regards,

Jim Gorycki jimg@fau.edu office: 561-297-2124 mobile: 561-239-5344

Posted in Uncategorized

network issue Bldg 84 / Nursing 2nd floor

Networking: network issue in bldg. 84 / Nursing 2nd floor caused by hardware failure in a switch.

The issue is currently being worked on and will be resolved shortly.

We will update you when the issue has been resolved

Regards,

Jim Gorycki jimg@fau.edu office: 561-297-2124 mobile: 561-239-5344

Posted in Systems