Maintenance: sso.fau.edu complete

Maintenance on sso.fau.edu has been completed.

Posted in Systems

Blackboard rolling restarts

The rolling restarts have been performed and all services are functioning as normal.

Thanks

Middleware

Posted in Uncategorized

University firewall maintenance

OIT will be performing maintenance on the University firewalls early in the morning on Labor Day (9/3/2012) from 1:00am to 7:00am. Sporadic loss of connectivity within the campus may occur during this time, which may affect the connection between Banner and AppWorx.

Posted in Uncategorized

OIT Systems Maintenance, August 30, 2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/30/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM to 4:00 AM
Affected services: Any service that utilizes FAU NetID including, but not limited to, Owl Apps, Blackboard, eCollege, Phonebill, Netreg, Omniupdate, and Helpdesk
Affected systems: CAS (sso.fau.edu
Description of maintenance: The CAS (sso.fau.edu) database will be moved to a new host
User impact: sso.fau.edu will be unavailable for a short period of time during the window. Users will not be able to log in to any service that utilizes FAU NetID including, but not limited to, Owl Apps, Blackboard, eCollege, Phonebill, Netreg, Omniupdate, and Helpdesk

When: 3:00 AM to 6:00 AM
Affected services: SharePoint
Affected systems: SharePoint
Description of maintenance: The VHDs of the SharePoint hosts will be aligned to increase performance of the systems.
User impact: SharePoint will be intermittently unavailable during the maintenance window. Please try to access the page again after 6:00 AM

When: 5:00 AM to 7:00 AM
Affected services: Voicemail (Xpressions)
Affected systems: Xpressions
Description of maintenance: The Xpressions servers will be upgraded to enhance the OS so mailbox message size can be limited to the number of messages.
User impact: Users will not be able to leave or retrieve messages during the downtime window

Posted in Uncategorized

Blackboard Maintenance 3 AM

Blackboard maintenance has finished and all services have been restored.

Thanks

Middleware

Posted in Network and Telecom

Blackboard Maintenance

Blackboard will be unavailable from 3-4 AM due to emergency maintenance.

Thanks

Middleware

Posted in Educational Technologies

RESOLVED: CMS unavailable for website updates

The CMS is once again available and is successfully publishing updates.

The vendor had an outage that took longer to recover than anticipated. We regret any inconveniences this may have caused.

Posted in Network and Telecom, Systems

CMS unavailable for website updates

The Omniupdate Content Management System (CMS) is currently unreachable. We have contacted the vendor and will place an update as soon as we know more.

The FAU website is functional. This only affects users trying to make updates to their websites.

Posted in Network and Telecom, Systems

Banner Student and Student SSB upgrades

Banner Student 8.5.3 and Student SSB upgrades and related patches are scheduled to go into production on Tuesday 8/28/2012 from 5:30AM to 6:30AM.

Posted in Uncategorized

Banner General and Web General upgrades

Banner General 8.5.1 and Web General 8.5.0/8.5.1 upgrades and related patches are currently being installed in production.

Posted in Uncategorized