Microsoft Antivirus Upgrades – Buildings 44, 67, 67B

The Office of Information Technology is continuing the process of upgrading existing University antivirus software, in buildings (44, 67, and 67B), from Symantec Endpoint Protection to Microsoft System Center 2012 Endpoint Protection.  This will be done tonight around 11:00PM as part of our regular patch and maintenance cycle.  After the software is installed, it may be necessary to restart the machine up to two times to finish the installation.

System Center Endpoint Protection is known for its industry-leading malware detection, guarding against the latest malware and rootkits.  This process is seamless to the users and we do not anticipate any downtime.

Should any issues arise please let us know by opening up a ticket at www.fau.edu/helpdesk.

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Network upgrade on a switch in bldg 22

The networking department is upgrading an uplink to a switch in building 22 on Wednesday 08/15/2012 at 4:00 am. Estimated down time window will be approximately from 4:00 am to 7:00 am. The systems affected are the following. Blackboard Broadcast DHCP DNS Graduate Application Identity Manager PhoneBill Network Registration Lists SharePoint Talisma Xitracs OwlRadio Exchange

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Blackboard Bboogle Tool Experiencing Intermittent Issues

The Bboogle tool (http://www.fau.edu/oit/blackboard/bboogle) in Blackboard is experiencing intermittent issues that may cause users to receive error messages and be unable to open linked files. We’re currently working with Blackboard technical support to resolve this issue and we apologize for the inconvenience.

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Resolved – Blackboard Currently Unavailable

Blackboard is once again available. We apologize once again for any inconvenience.

Posted in Network and Telecom

Blackboard Currently Unavailable

Blackboard is temporarily unavailable. We are working to bring it back up as quickly as possible and apologize for the inconvenience.

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Intermittent Login Issues

Users may experience intermittent login issues when trying to access Blackboard. We’re working to resolve this issue as quickly as possible and apologize for the inconvenience.

Posted in Network and Telecom

network maintenance completed

Network: Network maintenance completed.

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