Network upgrade in building 31

On Wednesday, October 17, 2012, between 3:00 am and 7:00 am, The networking department will upgrade the data switch in building 31 (Student Union) on the Boca Raton campus. This upgrade will cause an interruption to the FAU network in the Student Union building. This upgrade will not affect the PCI network located in building 31. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

NWRDC firewall upgrade

On Wednesday, October 17, 2012, between 6:00 am and 7:00 am, The networking department will upgrade the NWRDC firewall. This upgrade will cause an interruption to the FAU network at NWRDC. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

VPN cluster upgrade

On Wednesday, October 17, 2012, between 6:00 am and 7:00 am, The networking department will upgrade the VPN cluster on the Boca Raton campus. This upgrade will cause an interruption to the FAU VPN services. The VPN appliances will be upgraded one at a time to minimize the downtime. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

RESOLVED – Voicemail Issue

Telecom: The voicemail issue has been resolved.

Posted in Uncategorized

voicemail issue

Telecom: voicemail issues. We have contacted the vendor. No ETA on resolution.

Posted in Systems