OIT Systems Maintenance, Thurs. Sept 19 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday,09/17/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00-6:00AM
Affected services: None
Affected systems: boc22hv[70-74] and boc22fs[1-2]
Description of maintenance: OIT is installing a hotfix from Microsoft in an attempt to resolve an issue with several systems in our VM host environment.
User impact: No end-user impact is expected

When: 5:45-6:15AM
Affected services: Blackboard
Description: Blackboard has released an update to the Software Updates module.
User Impact: Blackboard’s Cloud and Social Profile tools may be inaccessible during this time.

When: 6:00-7:00AM
Affected services: Travel Z# Request Application in MyFAU
Affected systems: Boc22ora03, Diablo, Talonx1
Description of maintenance: OIT is migrating the database schema associated with the Travel Z# Request Application from a test Oracle instance MSOT to the production system MSOP.
User impact: The “Znumber Request” links under Travel in MyFAU will be unavailable during the migration process.

When: 6:00AM
Affected services: smtp.fau.edu
Affected systems: smtp.fau.edu
Description of maintenance: The DNS entry for smtp.fau.edu will be updated to point to Ironport servers. The internal smtp server is no longer required because Ironport antivirus licenses have been acquired and activated.
User impact: We do not expect any end-user impact, but if users have hard-coded the current IP or used the host name instead of smtp they would lose access to the smtp server and not be able to send mail.

When: 3:00-7:00AM
Affected services: Banner FAUP
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Financial Aid 8.17.2.2 patch, Financial Aid 8.18.0 upgrade, Financial Aid Self-Service 8.18.0 upgrade, Student 8.5.7 upgrade
User impact: There will be no end-user impact.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems