[RESOLVED] Problems with FAU Self-Service Menus

November 14, 2013
12:45am:  The problem with the FAU Self-Service Menus has been determined to be caused by the software that delivered its look and feel. We have returned the Self-Service system to its more simplistic generic design to continue the registration process and bypass the problem system as we continue to investigate. We regret any inconvenience this may have caused.

 

November 13, 2013
11:24pm: The FAU Self-Service menus are taking long to load and in some cases not loading. We are working on the problem and will post an update as soon as we have more information.

Posted in Banner and Admin Systems

[RESOLVED] Issues with password synchronization and account creation

3:42 We have corrected the issues with password synchronization.

2:30 We are currently experiencing issues synchronizing user accounts from MyFAU to other systems. We are investigating and will update this notice regularly. This currently affects new account creations and password synchronizations.

Posted in Systems

ODS

The ODS production upgrade has been changed to next Thursday, 11/21/2013.  ODS production will be unavailable that day from 12:01pm to 12:15pm in order to redirect WebFOCUS to point to a temporary ODS environment.  ODS production will then be upgraded to a new release (version 8.4.1).  The data in the temporary ODS environment will be current up to and including Wednesday, 11/20/2013.  The upgrade is scheduled to be completed by 8:00am on 11/25/2013.  At that time, WebFOCUS will be redirected to point once again to the ODS production environment.

Posted in Banner and Admin Systems

Resolved: Echo360 Unavailable

RESOLVED:   Echo360 is currently unavailable.   We are working to restore service ASAP.

The Echo360 service has been restored, captures are now resuming processing.

Posted in Educational Technologies

[RESOLVED] Problems with password synchronization and account creation

8:55 AM – Account and password synchronization are now working. MyFAU was offline from 8:30 am to 8:40 am.
8:35 AM – We are restarting part of MyFAU to correct a problem. MyFAU will be intermittently available for 5 – 10 minutes.

8:20 AM – We are currently experiencing issues synchronizing user accounts from MyFAU. We are investigating and will update this notice regularly.

This currently affects new account creation and password synchronization.

Posted in Systems