WebFOCUS production unavailable starting at 12:15pm today

WebFOCUS production will be unavailable today (2/24/14) from 12:15pm until 1:00pm in order to apply an emergency maintenance.
This will impact jobs run manually or scheduled through ReportCaster. You will receive an update when the maintenance is finished and
WebFOCUS is available.

Posted in Educational Technologies

Resolved: Echo360 Service Restart

Echo360 will be intermittently unavailable from 5:00pm-5:20pm .  The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.  Any user viewing an Echo recording will have their service interrupted while the item restarts.

 

The issue has been resolved, and the Echo360 service is available.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. Feb 20 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

*********************************************************
When: 6:00AM – 7:00AM

Affected services: Client desktop
Affected systems: System Center Configuration Manager (SCCM)
Description of maintenance: OIT will be including additional updates to clients managed by OIT’s System Center Configuration Manager.
User impact: Users will notice more Windows updates being applied during the next maintenance window if their machine is managed by OIT’s SCCM.

*********************************************************

When: 7:00PM – 10:00PM.
Affected Services: IDM Test/Development, Report Caster test, Middleware test database MSOT, Legacy Travel database FINT.
Affected Systems: boc22ora02, boc22ora04.
Description of maintenance: Oracle database patch set updates and host patch installations
User Impact:  Affected services will be unavailable during the maintenance window.

*********************************************************

When: 4:45AM – 5:45AM
Affected services: www.fau.edu
Affected systems: webnet4, webnet5, webnet6, webnet7
Description of maintenance: OIT is preparing the www.fau.edu systems to allow for single signon authentication for some new webpages.
User impact: No downtime expected during maintenance.

*********************************************************

When: 5:00AM – 6:00AM
Affected services: Judaica Sounch Archives
Affected systems: faujsa.fau.edu
Description of maintenance: The Judaica Sound Archives server is being converted to a virtual entity.  Its operating system will also change to linux from solaris.
User impact: No downtime expected during maintenance.

*********************************************************

When: 5:00AM to 6:00AM
Affected Services: Appworx web interface.
Affected Systems: enzo
User Impact:  Affected services will be unavailable during the maintenance window.
Reason: Apache web server hosting Appworx web interface will be upgraded.  The agent will remain up throughout the upgrade.

*********************************************************

When: 4:00AM to 6:00AM
Affected Services: Undergraduate Admission
Affected Systems: ugapp
Description of Maintenance: OIT will upgrade the Undergraduate Admissions application to provide additional questions, integration and performance.
User Impact:  Potential applicants will not be able to submit undergraduate admissions applications to the university due the maintenance.

Posted in Uncategorized

Resolved – Internet Intermittently Unavailable

We are experiencing intermittent lost of internet connection. We are working to resolve this issue.

Posted in Uncategorized

Resolved – Self Service is currently unavailable through MyFAU

The Self Service link within MyFAU is currently unavailable. We have identified the issue and are working to correct it.

Posted in Uncategorized

OIT Systems Maintenance, Thursday, Feb 13 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/13/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

*********************************************************

When: 7:00AM – 8:30AM
Affected services: DHCP services
Affected systems: TOW DC (domain controllers), DHCP servers
Description of maintenance: Physically move servers from Fort Lauderdale Askew Tower 834A to HEC D802.
User impact: Clients who attempt to receive a new lease during the move will not receive a lease until DHCP services are running. Authentication should fall to other domain controllers in Davie

*********************************************************

When: 5:30AM – 6:30AM
Affected services: Single Signon
Affected systems: sso.fau.edu
Description of maintenance: The https certificate for single signon is being renewed.
User impact: No downtime expected.

*********************************************************
When: 5:00AM – 6:00AM
Affected services: IRMFTP
Affected systems: irmftp.fau.edu
Description of maintenance: The irm file transfer (FTP) server is being converted to a virtual entity.  Its operating system will also change to linux from solaris.
User impact: None expected.

Posted in Uncategorized

Echo360 Service Restart

Echo360 will be intermittently unavailable from 8:45 AM-9:15 AM . The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.

Users will be unable to perform EMI transfers, or access and start viewing Echo360 captures during this window.

Posted in Uncategorized

WebFOCUS production unavailable this Saturday

WebFOCUS production is now available.

Posted in Email

Network Maintenance – Sunday February 9th from 6:00-6:15a.m.

OIT will be performing network maintenance this Sunday from 6:00 a.m. until 6:15 a.m. During this time, network connectivity within the FAU Boca campus and to the internet will be sporadic.

Posted in Educational Technologies

Resolve – FAU is experiencing connection issues with Florida Virtual Campus (FLVC)

All FAU functions on the Florida Virtual Campus website are up and running.

Posted in Uncategorized