[Completed] Network Maintenance 5/20/2017 12:00am-4:00am

The network maintenance scheduled for 5/20/2017 has been completed.

Thank you

Posted in Network and Telecom

Network Maintenance 5/20/2017 12:00am-4:00am

Networking will be performing maintenance on core from 12:00 am to 4:00 am on 5/20/2017. There will be service interruptions impacting access to internet and servers during this window as we implement changes to backbone.

Posted in Network and Telecom

[Resolved] Voicemail services not available

The voicemail service has been restored.

Thank you

Posted in Network and Telecom

Voicemail services not available

We are currently experiencing an issue with the FAU voicemail service.  We are working with the vendor to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Resolved] Voicemail services not available

The voicemail service has been restored.

Thank you

Posted in Network and Telecom

Voicemail services not available

We are currently experiencing an issue with the FAU voicemail service.  We are working with the vendor to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[RESOLVED] Single Sign On issues

We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[Completed] Network maintenance on Saturday May 13 from 12:01 am – 6:00 am

OIT will be performing network maintenance on Saturday, May 13 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 10 – 15 minutes during this window.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. May 11, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/11/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Various Banner XE Modules Upgrade
When: 12:00AM – 7:00AM
Affected systems: Banner XE Student Faculty grade entry, Banner XE Student self-service, Banner XE General Self-Service, Banner XE Student Advisor, Banner XE Student Academic history module, Banner XE Communication management module, Banner XE Student API module, Banner XE Ethos API DB module, Banner XE extensibility module, Banner XE DB upgrade modules
Description of maintenance: The Banner XE modules listed above will be upgraded during the maintenance window.
User impact: No end-user impact is expected

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Replace faudns with linux VM
When: 4:30AM – 5:00AM
Affected services: External DNS resolution
Affected systems: faudns​
Description of maintenance: OIT is replacing an old Solaris branded computer server that is functioning as faudns (one of three external facing domain name servers)​ with a new VM that is running the linux operating system.
User impact: No end-user impact is expected

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Oracle quarterly DB patches
When: 3:00AM – 7:00AM
Affected services: Blackboard
Affected systems: bbloracle
Description of maintenance: OIT is applying Oracle PSU to the following hosts/DB’s bbloracle – BBLP
User impact: Services listed above will be unavailable during restarts

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Posted in Banner and Admin Systems, Systems

Off Campus Connect (EZproxy) maintenance

On Thursday 5/11/2017, the EZproxy service will be undergoing maintenance from 3-6am.  During this time services normally accessed via https://login.ezproxy.fau.edu or http://ezproxy.fau.edu will not be available.

We apologize for any inconvenience this may cause.

OIT

 

Posted in Systems