[Resolved] Blackboard Collaboration Tools (Virtual Classroom & Chat) are currently unavailable

Users are currently unable to access Blackboard’s Virtual Classroom and Chat tools.  We are currently investigating the issue.

Posted in Network and Telecom

[Resolved] Echo360 web services offline

The Echo360 web services are back online. We apologize for any inconvenience this may have caused.

Posted in Network and Telecom

Echo360 web services offline

We are currently investigating the problem. Classroom recordings are not affected, however, viewing Blackboard course videos will not be available.

Posted in Uncategorized

Wireless network upgrades on the Boca Raton campus 2-13-2013

On Wednesday, February 13, 2013, between 5:00 am and 6:00 am, OIT will perform maintenance on the wireless network segments on the Boca Raton Campus. This upgrade will cause an interruption to the fau, fauwpa2, and fauguest wireless networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom

COMPLETED – Wireless Upgrades 02-12-2013

wireless network upgrades on the Boca Raton Campus 02-12-2013 completed

Posted in Network and Telecom