Resolved: Delay on incoming email from outside FAU

We are encountering some issues with our incoming email scanners.  This may be causing a slight delay.  Currently working on the problem.

Posted in Email

Resolved – Current Issues with DHCP

Issue has been corrected.

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The DHCP server is currently undergoing emergency maintenance to correct a storage problem.

We will post an update when DHCP service is confirmed functional again.

Posted in Systems

OIT Systems Maintenance, Thursday, Sept 5 from 3:00 AM to 5:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/05/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

Banner and Blackboard

When: Wednesday, Sept 4 at 11:00 PM
Affected services: SCCM client
Affected systems: Client desktops
Description of maintenance: Update the SCCM client on machines supported by User Services/OIT to SP1.
User impact: Limited impact. Users may need to reboot their systems to complete installation.  Most systems, if necessary should reboot during the maintenance window.

When: 3:00 am – 4:00 am
Affected services: Series 25 , ANDI web interface (https://home.fau.edu and https://student.fau.edu), https://fair.fau.edu, https://purchasing.fau.edu
https://ulrweb.fau.edu, https://secure.fau.edu/*, https://secure2.fau.edu/changeGappsPassword, Housing data interface (bridge between housing sites & DB and Banner).
MyHousing (for residential students to see their housing assignment etc.) and Apply online (apply for housing) websites.
Affected systems: Bocdcfau01, Bocdcirm01, S128n87, S128n88, S20n28, Fauweb1
Description of maintenance: We are relocating several physical systems in the datacenter including windows authentication systems, department of housing systems, and Series25 systems.
User impact: The services and systems mentioned above will be unavailable for approximately 5-10 minutes during the maintenance window

When: 5:00 am
Affected Services: All clients on Boca Campus
Affected Systems: All clients on Boca Campus
User Impact: None expected
Description of Change:
We plan on adjusting the DHCP provided DNS for the Boca Campus to include DNSBOC0.fau.edu, DNSBOC1.fau.edu, and DNSDAV1.fau.edu instead of only dnsboc0.fau.edu and dnsjup1.fau.edu. We expect this to improve the quality of service provided to clients in the event of a failure in Boca.

When: 3:00 am to 6:00 am.
Affected Services: Banner production, Blackboard production.
Affected Systems: bannerprd, bannerprddr, bbloracle, bbloracledr.
Description of Change: Oracle database patch set updates and host patch installations
User Impact:  Affected services will be unavailable during the maintenance window.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems