Network: Jupiter Campus Router update

OIT will be performing updates to the Jupiter Campus network on Wednesday September 25th from 5:00a.m. until 6:00a.m. No end user impact is expected.

Thank you

Posted in Network and Telecom

RESOLVED: Echo Service Emergency Restart 9/24/2013 4:00pm-5:30pm (Service Has Been Restored)

RESOLVED: The Echo360 service has been brought back online, and previously stored jobs are now processing.

Echo360 will be intermittently unavailable from 3:30-5:30.  The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.  Any user viewing an Echo recording will have their service interrupted while the item restarts.

Posted in Educational Technologies