Resolved: HyperV services down – numerous VMs are down

Services down:  idm gateway, sharepoint, dns resolutions, talapp, ldap and others that are located on the cluster.   Systems is troubleshooting.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Dec 19 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/19/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00AM – 4:00AM
Affected services: WordPress
Affected systems: WordPress
Description of maintenance: We are doing updates to enhance wordpress functionality
User impact: No end user impact is expected

When: Thursday, December 19, 2013: 3:00-5:00 AM, (Friday December 20, 2013 5:00AM-7:00AM if necessary).
Affected services: Blackboard
Description: Blackboard has released an update to several Building Blocks including SafeAssign, Collaborate, Blackboard Mobile, Cloud Profiles, Retention Center, and Content Editor. Additionally, publishers Pearson, McGraw Hill and Cengage have released updated Building Blocks. We will also be updating the Advanced User Search Building Block, and installing two new Building Blocks, My Surveys and Quickly. We will get as many of these done as we can during the time frame on Thursday. Any remaining Building Blocks will be updated on Friday morning. We do not expect any downtime.

When: 5:30AM – 6:00AM
Affected services: Network
Affected systems: Network
Description of maintenance: The goal of this change is to enable new network functionality for FAU. OIT will perform required changes to the network infrastructure.
User impact: No end user impact is expected.

When: 5:00AM – 6:00AM
Affected services: Network
Affected systems: Cisco Nexus core router
Description of maintenance: The goal of this change is to upgrade the software on the Cisco Nexus core router.
User impact: This change will result in a brief network outage as the upgrade is completed. All devices on the FAU network should reconnect after the upgrade and reboot has been completed.

Posted in Network and Telecom

Disruptive Network Maintenance – Thursday, December 19th from 5:00a.m. until 6:00a.m.

OIT will be performing network maintenance on Thursday, December 19th from 5:00 a.m. until 6:00 a.m. During this time many network services will be intermittently unavailable including, but not limited to, access to the Internet, access between campuses, telephone services, and VPN access.

In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.

Posted in Uncategorized