WebFOCUS production unavailable this Saturday

WebFOCUS production will be unavailable this Saturday (2/1/2014) from 11:00am to 2:00pm in order to prepare for a software upgrade from version 7 to 8.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. Jan 30, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 1/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 4:00AM – 4:30AM

Affected services: Andi.fau.edu,  Fair.fau.edu, Fauftp1, Home.fau.edu, Homex.fau.edu, NWRDCFTP, Personnel.fau.edu, Purchasing.fau.edu, Secure.fau.edu, Secure2.fau.edu, Student.fau.edu, Student-antivirus, Redirects for Accounts, Apps, Conduct, Gradapp, Graduate, HBOI, HonorsBoca, HonorsCollege, Incident, Interact, Mailstub, OURI, Password, Research, ULR, Wireless, www.cdc, and www.hboi.

Affected systems: FAUWEB6

Description of maintenance: OIT is upgrading the resources of FAUWEB6. We are adding an additional processor as well as memory server. Once resources are added, the server will be brought back online.

User impact: The services listed will be inaccessible during the maintenance window.

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When: 5:00AM – 6:00AM

Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment

Affected systems: controller.fau.edu

Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 1 hour.

User impact: Services listed will be unavailable for approximately 1 hour.

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When: 3:00AM – 4:00AM

Affected services: Identity Manager (password sync), Labs licensing servers, Labs webcam, Exchange (IMAP and POP only), Networking servers

Affected systems: boc22cm102wcs10, ecswins01, comvmweb02, aptitudesrv, acsmem02, boc22adfs, hpc.fau.edu, spwfe2, XenLIC, boc22cm102srv4, boc22cm102srv10, FileLocker2, appadmin.fau.edu, mcclient, adcon, labcam3, ugapp1.fau.edu, boc22adfsp, XenSF1, printonline, boc22cm102srv1, idm2, ugappt2.fau.edu (leave off), XenSF2, issdev, boc22mssql21, aptitudesrv 2008r2, ugapp4.fau.edu, XenZDC1, jobs.finaid, remotecon, ugapp5.fau.edu, boc22mssql12, XenAPP-Office, comvmadi02, boc22dirsync, vcboc02, misproxy, iss, ecswins02, lintalon0, ls-snap, FileLocker1, boc22cm102srv9, XenAPP01, labcam4, boc22mssql22, boc22cm102vrt101mrtg, exchangeca03, ls-osd, ls-matlab, boc22mssql11, comvmsql02, labcam5, XenRDP00, sqltesthost01, remotecon2, freeze, acsmem04, as4, STS- template, XenAPP02, STS-Base_x64 clone, ugapp3.fau.edu, labcam2, frevvot.fau.edu, fauwebdev, labcam1

Description of maintenance: OIT will be moving several systems between racks in the datacenter in order to accommodate new gear. As a result, several services will be unavailable for approximately 30 minutes.

User impact: The services and systems will be unavailable for approximately 30 minutes.

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When: 6:15AM – 6:40AM

Affected services: DNS

Affected systems: ns.fau.edu

Description of maintenance: ns.fau.edu (DNS Server) will be upgraded from a Sun-Fire V240 to a Sun 5120.

User impact: No end-user impact is expected.

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Posted in Banner and Admin Systems

RESOLVED – Issues with Owlmail (Gmail)

There is currently a problem with Gmail.  Google is currently investigating the issue.

For up-to-date information, visit http://www.google.com/appsstatus

We apologize for the convenience.

OIT

Posted in Systems

Completed – Emergency Network Maintenance – Friday January 24th from 3:00 a.m. until 4:00 a.m.

The network maintenance scheduled from 3:00 – 4:00 a.m. on Friday January 24 has been completed successfully. Services should be fully operational and existing issues with latency and sporadic inability to access the internet from certain computers should now be resolved.

Posted in Uncategorized

Emergency Network Maintenance – Friday January 24th from 3:00 a.m. until 4:00 a.m.

Communication Infrastructure will be performing emergency network maintenance between 3:00 a.m. and 4:00 a.m.  tomorrow, Friday January 24th. During this time many network services will be intermittently unavailable including, but not limited to, access to the Internet, access between campuses, telephone services, and VPN access.  This emergency maintenance is intended to resolve existing issues with high network latency and sporadic issues with end-user connectivity to the internet.

In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.

 

Posted in Uncategorized

Network: Restored Ft. Lauderdale campus network working properly

The Ft. Lauderdale network is now working properly.

Thank you

Posted in Network and Telecom

Network: Ft. Lauderdale campus network outage – ongoing

We are experiencing a network outage on the FAU Ft. Lauderdale campus. We are working to determine the cause of the outage.

Thank you

Posted in Uncategorized

Network: Restored Ft. Lauderdale campus network working properly

The FAU network at the Ft. Lauderdale campus is now working properly.

Thank you

Posted in Network and Telecom

Network: Ft. Lauderdale campus network outage

We are experiencing a network outage on the FAU Ft. Lauderdale campus. We are working to determine the cause of the outage.

Thank you

Posted in Uncategorized

[completed] Emergency Banner maintenance

The Banner maintenance has been completed and all services are back online.

Posted in Uncategorized