Intermittent telephone outage – Building 31 complex

We are experiencing intermittent telephone outages in the following buildings:

Bldg.31-UN-Student Union
Bldg.31A-AU-University Center Auditorium
Bldg.31B-LO-Live Oak Pavilion
Bldg.31C-LL-Lifelong Learning Center
Bldg.31D-CE-Continuing Education Hall
Bldg.31E-CR-Student Activities Center

We are working to repair the issue as soon as possible.

Thank you

Posted in Banner and Admin Systems, Systems

Disruptive Network Maintenance – Wednesday, March 5th from 2:00a.m. until 6:00a.m.

OIT will be performing network maintenance on Wednesday, March 5th from 2:00a.m. until 6:00a.m. During this time many network services will be intermittently unavailable including, but not limited to, access to the Internet, access between campuses, telephone services, and VPN access.

In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.

Posted in Uncategorized

Outlook bounced message errors

Some Exchange users may be receiving bounce back emails with a description of “Hop count exceeded”. To correct this issue we recommend closing and restarting Outlook. Once Outlook has restarted we recommend that you also resend your original message which had the error. We apologize for the inconvenience.

Posted in Banner and Admin Systems

[resolved] Email Delays

**Update – Email should now be flowing normally. We apologize for the inconvenience.

We are currently experiencing some email delays. We are working to resolve this issue.

Posted in Network and Telecom

Completed – Network Maintenance – March 4th

The disruptive network maintenance scheduled for March 4th between 5:00 a.m. and 6:00 a.m. has been completed. All services are expected to be operating normally at this time.

Posted in Uncategorized

Network Maintenance – March 4th through March 6th

Network maintenance will be performed in the early morning hours of Tuesday March 4th, Wednesday March 5th, and Thursday March 6th. During maintenance, network connectivity will be intermittent. This includes access to and from the internet and within FAU. All network functionality is expected to be fully operational by 6:00 a.m. each day.

Tuesday March 4th:  5:00a.m. until 5:45.  Estimated network interruption of 10-15 minutes.

Wednesday March 5th: 2:00a.m. until 5:00a.m. Estimated network interruption of 10-15 minutes with possible intermittent interruptions during the rest of the maintenance window.

Thursday March 6th:  2:00 a.m. until 3:00 a.m. Estimated network interruption of 25-30 minutes.

 

 

Posted in Uncategorized