[resolved] Davie wireless network “fau” not working properly

The Davie wireless network “fau” is now working properly.

Thank you

Posted in Network and Telecom

Davie wireless network “fau” not working properly

We are experiencing an issue with the “fau” wireless network on the Davie campus.  We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Resolved] partial network outage on Davie Campus

A faulty 48 port blade was replaced on the Davie campus.  All devices are now working properly.

Thank you

Posted in Network and Telecom

OmniUpdate currently unavailable [RESOLVED]

We are currently experiencing an “Account in Lockdown” error message in OU Campus  so all sites are temporarily unavailable.

The vendor is aware of the issue and is working to resolve it.

We will update this post as soon as we have more information.

UPDATE: The vendor informed us that this outage was due to some preliminary maintenance for preparing the OU Campus platform to be upgraded to v10.

UPDATE: This issue has been officially resolved; all OmniUpdate services have been restored.

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Posted in Uncategorized

[Completed]Emergency Blackboard Maintenance 9/25

Blackboard maintenance has completed and all blackboard services are functioning.

 

Posted in Educational Technologies, Systems

OIT Systems Maintenance, Thurs. Sept. 25 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/25/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 6:00AM – 6:10AM
Affected services: Network Registration
Affected systems: ldapboc0 & ldapboc1​
Description of maintenance: OIT will be increasing the storage capacity to the systems which provide directory services to several applications.
User impact: No end-user impact is expected​

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When: 6:00AM – 7:00AM
Affected services: Talisma Client
Affected systems: Talisma
Description of maintenance: OIT will expand the hard drive for the Talisma app server.
User impact: Talisma client will not be available for 5-10 minutes and any users connected will be disconnected.​

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Posted in Systems

network switch upgrade in Building 22 second floor only

On Wednesday, September 24, 2014, between 6:00 am and 6:30 am, the networking department will upgrade the data switch on the second floor in building 22 (Computer Center Building) on the Boca Raton campus. This upgrade will cause an interruption to the FAU network and telephone system on the second floor in building 22. If you experience difficulties after the times outlined above, please contact the networking department.

Thank you

Posted in Network and Telecom

[Resolved] Blackboard is not working properly

Blackboard is now online.

Posted in Educational Technologies, Systems

[completed] Emergency network repair Friday 9/19/2014 starting at midnight

The emergency network repair has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. Sept. 18 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/18/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 5:00AM
Affected services: Blackboard Building Blocks: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
Affected systems: ​Blackboard​
Description of maintenance: We will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
User impact: Users may be unable to access the tools listed. Other areas should continue to function

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When: 3:00AM – 5:00AM
Affected services: Job scheduler and Workflow
Affected systems: ​AppWorx / Workflow
Description of maintenance: OIT will ​install UC4 and Workflow patches in FAUP/TEST to resolve issues with current Java releases
User impact: None expected

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When: 8:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: ​ugapp.fau.edu, apply.fau.edu​
Description of maintenance: A new Undergraduate Admissions Application will be going live on Thursday, Sept 18th. The existing Undergraduate Application (ugapp.fau.edu) will remain active but will not allow creation of new accounts/applicants. New applicants will be directed to apply.fau.edu. Applicants with existing applications in the older system will be allowed to log in and complete their application.
User impact: No downtime is expected​

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Posted in Banner and Admin Systems, Educational Technologies, Systems