OIT Systems Maintenance, Thurs. Sept 11 from 3:00AM – 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/11/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 5:00AM
Affected services: The listed Blackboard tools will may be unavailable durning the update, and may continue to be unavailable until after Blackboard is restarted
Affected systems: Blackboard​
Description of maintenance: OIT will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
User impact: Users may be unable to access the tools listed. Other areas should continue to function

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When: 4:00AM – 5:00AM
Affected services: Banner Forms
Affected systems: Banner INB (FAUP)​
Description of maintenance: Per Ellucian Case #1180758, install Oracle patch 18331282 on forms servers to resolve the bug with radio buttoms causing the form to hang.
User impact: Anyone on Production Banner INB would be kicked out of system.

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When: 5:00AM – 6:00AM
Affected services: ​Appworx production web interface
Affected systems: ​enzo.fau.edu
Description of maintenance: Upgrade Apache to version 2.4.10
User impact: Only the web interface will be down. The Appworx agents will remain up and running.

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When: 5:45AM – 6:15AM
Affected services: None expected​
Affected systems: bigip1 and bigip2​
Description of maintenance: OIT are adding a new virtual network to the BigIP load balancers​
User impact: None expected

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Posted in Banner and Admin Systems, Educational Technologies, Email, Systems