[RESOLVED] Problems with FAU Self-Service Menus

November 14, 2013
12:45am:  The problem with the FAU Self-Service Menus has been determined to be caused by the software that delivered its look and feel. We have returned the Self-Service system to its more simplistic generic design to continue the registration process and bypass the problem system as we continue to investigate. We regret any inconvenience this may have caused.

 

November 13, 2013
11:24pm: The FAU Self-Service menus are taking long to load and in some cases not loading. We are working on the problem and will post an update as soon as we have more information.

Posted in Banner and Admin Systems

[RESOLVED] Issues with password synchronization and account creation

3:42 We have corrected the issues with password synchronization.

2:30 We are currently experiencing issues synchronizing user accounts from MyFAU to other systems. We are investigating and will update this notice regularly. This currently affects new account creations and password synchronizations.

Posted in Systems

MyFAU’s Login Page Has a New Look

MyFAU’s login page has a new look! There are no changes to its functionality. It has just been made to look more consistent with current FAU designs.

Posted in Uncategorized

MyFAU will be unavailable from 11:30am until noon today 12/13

MyFAU will be unavailable from 11:30 a.m. until noon today for emergency maintenance to fix some lingering issues. Please save all your work and log off before 11:30 a.m. The system should be back up by noon. We regret any inconvenience this may cause.

Posted in Systems

MyFAU Login Issues

MyFAU  had problems with user logins from 10:50 p.m. to 11:20 p.m. During this time some users may have experienced slowness when attempting to sign in or you may have not been allowed in at all.

The issue has now been resolved and we apologize for the inconvenience.

 

Posted in Uncategorized

RESOLVED – FAU Homepage Down

The FAU hompage &  website is now functioning correctly.

Access to WISE and CMS publishing is now available as well.

 

Posted in Uncategorized

[Update] FAU Homepage Down

FAU Homepage is now functioning.

Direct access to WISE including CMS publishing should be available shortly.

 

Posted in Uncategorized

Login Problems

An error in our password policy caused some premature password expirations. This has now been resolved.

We regret any inconvenience this may have caused.

Posted in Uncategorized

RESOLVED: CMS unavailable for website updates

The CMS is once again available and is successfully publishing updates.

The vendor had an outage that took longer to recover than anticipated. We regret any inconveniences this may have caused.

Posted in Network and Telecom, Systems

CMS unavailable for website updates

The Omniupdate Content Management System (CMS) is currently unreachable. We have contacted the vendor and will place an update as soon as we know more.

The FAU website is functional. This only affects users trying to make updates to their websites.

Posted in Network and Telecom, Systems