Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/18\/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
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\nApplication Maintenance – New Frevvo Servers
\nDescription of change: Upgrade the University Form server from a virtual machine to a physical device. This will resolve a bug we are experiencing that causes the form service to crash. \u200b
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Forms, Admissions Applications, Application Status Portal
\nAffected systems: frevvo server\u200b
\nExpected End-user impact: During this time, web users will not be able to submit or lookup the results of forms.\u200b<\/p>\n
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\nApplication Maintenance – Identity Management
\nDescription of change: OIT will add the Preferred First Names as an optional attribute to SSO, apply Workday Employee Feed Bug fixes, and additional upgrades and patches which may require restart.\u200b
\nDowntime window start: 12:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Identity Management
\nAffected systems: Identity Management, LDAP
\nExpected End-user impact: During this time, these changes only affect back-end services and should not impact users.<\/p>\n
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\nBanner Maintenance
\nDescription of change: OIT will be upgrading several Banner modules, such as Student Financial Aid, General, Accounts Receivable, and Admin Commons
\nDowntime window start: 2:00 AM
\nDowntime window end: 7:00 AM
\nOIT Units involved in the change AS and DBA Teams
\nAffected services: Banner 8, Banner XE, Application Navigator and Self-Service
\nAffected systems: Banner
\nExpected End-user impact: During this time, users may not be able to connect to Banner and or Self-Service during the installation.<\/p>\n
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\nUpdate license server to support new Office and Server versions
\nDescription of change: OIT will be updating the Microsoft license server to support new versions of Office and Server
\nDowntime window start: 6:00 AM
\nDowntime window end: 6:05 AM
\nAffected services: Windows and Office product activation
\nAffected systems: Windows licensing server
\nExpected End-user impact: During this time, no end-user impact is expected<\/p>\n
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\nCanvas User Management Tool Update
\nDescription of change: OIT will be applying an update to the Canvas User Management tool that is used by Continuing and Executive Education to manage their non-FAU accounts in Canvas\u200b.
\nDowntime window start: 6:00 AM
\nDowntime window end: 6:10 AM
\nAffected services: Only the tool itself will be unavailable as the update is applied.\u200b
\nAffected systems: Only the tool itself will be unavailable as the update is applied.\u200b\u200b
\nExpected End-user impact: During this time, the users that use the tool will be unable to use it during the update. All of the users of the tool have been notified.
\n\u200bNOTE: This tool’s availability will in no way affect the availability of Canvas itself.<\/p>\n
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\nIdentity Management
\nDescription of change: Install Oracle Critical Patch Updates for Identity Management environment. We ran out of time during the last maintenance window and these patches were held back.
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Oracle Identity Manager, Password sync, Account Claiming
\nAffected systems: OIM servers
\nExpected End-user impact: Users will not be able to claim their accounts or reset passwords while the system is being restarted during the window.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/18\/2018 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n