Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/13\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nEmail System Configuration Change
\nDescription of change: Email spam protection settings are being modified to allow the a new project (SalesForce) to send valid emails on behalf of FAU.
\nDowntime window start: 5:00 AM
\nDowntime window end: 5:30 AM
\nAffected services: FAU Email Delivery\u200b
\nAffected systems: Email and DNS servers
\nExpected End-user impact: During this time, no end-user impact is expected. \u200b<\/p>\n
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\nServer Maintenance
\nDescription of change: OIT will restart one of five LDAP user information servers to recover the ability to manage it properly.\u200b
\nDowntime window start: 4:45 AM
\nDowntime window end: 5:00 AM
\nAffected services: A major service that may be impacted is Single Sign-on logins.\u00a0 Other services may be OIM\u00a0 (Oracle Identity Management) changes that need to be performed on OUD (Oracle Unified Directory) and any service requiring LDAP connections to OUD (Oracle Unified Directory).
\nAffected systems: boc22oudp02 proxy instance (asinst_2)\u200b
\nExpected End-user impact: During this time, no long term impact is expected as this is only 1 of 5 OUD servers.\u00a0 They are redundant and new connections would be routed to servers that are still alive. Momentary interruption of services may occur if something has been connected to that server and did not complete its operation during the shutdown.<\/p>\n
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\nServer maintenance
\nDescription of change: OIT will be introducing some security\u200b enhancements to the webservers.
\nDowntime window start: 4:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: www.fau.edu
\nAffected systems: Web servers
\nExpected End-user impact: During this time, no end-user impact is expected. Changes should be transparent to end users.\u200b<\/p>\n
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\nServer Cluster Maintenance
\nDescription of change: OIT will be applying updates to a server cluster.\u200b
\nDowntime window start: 8:00 AM
\nDowntime window end: 5:00 PM
\nAffected services: Hyper-V, Multiple FAU services (please see list of virtual machines)\u200b
\nAffected systems: HyperV clusters
\nExpected End-user impact: During this time, no end-user impact is expected. Virtual machines will be migrated live and no down time is expected for those work loads.\u200b<\/p>\n
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\nBanner Maintenance
\nDescription of change: OIT will be upgrading and patching the BANNER system with 5 different releases. There are six Harvest packages over five Team Dynamix Incident numbers to be installed during the maintenance window.
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: No service impact expected
\nAffected systems: BANNER
\nExpected End-user impact: During this time, no end-user impact expected.<\/p>\n
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\nOracle Server Maintenance
\nDescription of change:\u00a0OIT will be applying the Oracle Upgrade 12cR2 to IEAP production database\u200b
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: IEAP production environment. Webfocus won’t be able to connect to the IEAP database. \u200b
\nAffected systems: odsprod
\nExpected End-user impact: During this time, services that listed above will be unavailable at times during the maintenance window.\u200b\u200b<\/p>\n
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\nBHRIC Servers upgrade from Windows 2012R2 to Windows 2019
\nDescription of change: OIT has series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019\u200b. The first server was upgraded successfully. We would like to continue upgrading all servers in 3\/4 servers per batch over next few months. \u200b
\nThis will be the 3rd batch.
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Various services on following servers in health domain
\nAffected systems: Servers on the Health domain
\nExpected End-user impact: During this time, no end-user impact is expected<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/13\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n