Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/27\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nSingle Sign On Maintenance to Support WebEx Admin
\nDescription of change: OIT will update the Single Sign On configuration to support WebEx’s new deployment. This is required to support WebEx’s non-standard single sign on setup. \u200b
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Single Sign On\u200b and all services which utilize it. This includes but is not limited to: Workday, Canvas, Banner, and MyFAU
\nExpected End-user impact: During this time, no end-user impact is expected. However, there is a small chance that one or more single sign on servers could stop during this maintenance. If this occurs, users will be redirected to the OIT disaster recovery site. When this occurs some services will momentarily fail to authenticate. It is recommended to try refresh the browser and try again. If the problem persist, try again after the maintenance window. If assistance is needed, please contact the OIT Help Desk 561.297.3999<\/p>\n
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\nDatabase configuration changes
\nDescription of change: OIT will be making adjustments to the configuration of connections to application databases in preparation of up coming upgrades to database backends. These changes do require a restart the services however no impact to our users is anticipated
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: accounts.fau.edu – Accounts Self Service, User Manager (UM), Financial Aid Course Quiz,
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nAccount Self Service Updates
\nDescription of change: OIT will be installing patches and updates to backend services.
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Accounts Self Service – https:\/\/accounts.fau.edu, User Manager (UM)
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nBHRIC Servers upgrade from Windows 2012R2 to Windows 2019
\nDescription of change: OIT has a series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019\u200b. The first server was upgraded successfully. We would like to continue upgrading all servers in 3\/4 servers per batch over next few months. \u200bThis will be the 5th batch.
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Various services that resides on the Jupiter Health domain\u200b
\nExpected End-user impact: During this time, no end-user impact is expected<\/p>\n
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\nBHRIC Servers upgrade from Windows 2012R2 to Windows 2019
\nDescription of change: OIT has a series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019\u200b. The first server was upgraded successfully. We would like to continue upgrading all servers in 3\/4 servers per batch over next few months. \u200bThis will be the 5th batch.
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Various services that resides on the Boca Health domain\u200b
\nExpected End-user impact: During this time, no end-user impact is expected
\n*************************************************************************************<\/p>\n","protected":false},"excerpt":{"rendered":"
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/27\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n