Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07\/18\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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Mail Server Configuration Change
\nDescription of change: OIT will be making a change to how email recipients are validated.
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 3:00 AM
\nAffected services: Inbound email, smtp.fau.edu
\nAffected systems: boc22fortimail01.fau.edu, nwfortimail01.fau.edu
\nExpected End-user impact: none<\/p>\n
Chessboard Certificate Update
\nDescription of change: Update the SSL certificate on chessboard the User Services management tool. \u200b
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: Password reset tools for user services
\nAffected systems: chessboard.fau.edu
\nExpected End-user impact: none<\/p>\n
GitLab Certificate Update and Config Changes
\nDescription of change: OIT will be migrating the mail servers that handle smtp.fau.edu to new servers.
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: gitlab\u200b
\nAffected systems: gitlab.hpc.fau.edu
\nExpected End-user impact: Gitlab will be turned off an back on again. \u200bUsers who have used the scheduler may see their jobs run 45 minutes earlier than expected. We are also changing the default time zone from UTC to America\/New_York, this affects times displayed in gitlab UI.\u200b<\/p>\n
BHRIC certificate updates
\nDescription of change: All SSL certificates used on the BHRIC including, Redcap, VMware, and others will be updated to a new Digicert or LetsEncrypt certificate.
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: BHRIC, VMware Horizon\u200b, Redcap, VMware Virtual Center
\n\u200bAffected systems: redcap1.fau.edu (letsencrypt), redcap2.fau.edu (letsencrypt), redcapstore.fau.edu (letsencrypt), vhealth.fau.edu (digicert), vhealthon.fau.edu (digicert), boc22-h-hv1.health.ad.fau.edu (digicert), boc22-h-vc1.health.ad.fau.edu (digicert)
\nExpected End-user impact: Users will need to reconnect to their services when they return to their desks should they be connected to VDI over the evening.<\/p>\n
BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
\nDescription of change: We have series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019\u200b. Several servers are upgraded successfully. We would like to continue upgrading all servers in 3\/4 servers per batch over next few months. \u200b\u200b
\nDowntime window start 7\/11\/2019 3:00 AM
\nDowntime window end 7\/11\/2019 6:00 AM
\nAffected services: Various services on following servers in health domain: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
\nAffected systems: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
\nExpected End-user impact: NONE is expected\u200b\u200b\u200b<\/p>\n
Touchet Maintenance
\nDescription of change: Migrate Touchnet Payment Transaction web service from Oracle Application Server to Tomcat in order to support Oracle database 12c.
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: Touchnet
\nAffected systems: ctcache1, sctcache2, boc22banxe03, boc22banxe04
\nExpected End-user impact: Touchnet will be unavailable.<\/p>\n
Banner Database Maintenance
\nDescription of change: The production Banner database will be upgraded from Oracle 11gR2 to 12cR2.\u200b
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: Banner production database and any applications that depend on it. Appworx, Harvest, Workflow, Banner Admin Pages, Banner self-service, Touchnet
\nAffected systems: bannerprd
\nExpected End-user impact: Affected services will be down during the time of the maintenance.<\/p>\n
Secure file server data migration
\nDescription of change: OIT will be moving the data internally on a \u200bsecure file server
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: all shares on andisec
\nAffected systems: andisec
\nExpected End-user impact: all shares on andisec will be unavailable during the window<\/p>\n
Mail Server Upgrade
\nDescription of change: OIT will be replacing current mail gateways with new appliances.
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 4:00 AM
\nAffected services: Inbound mail processing for FAU (Office 365 and Gmail)
\nAffected systems: New Units:boc22fortimail01.fau.edu, nwfortimail01.fau.edu Old Units: bertx.fau.edu, berty.fau.edu, boc22esa01.fau.edu, nwesa01.fau.edu
\nExpected End-user impact: Ideally none, however there may be some unintended impact if a configuration is missing\/incorrect.<\/p>\n
BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
\nDescription of change: We have series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019\u200b. Several servers are upgraded successfully. We would like to continue upgrading all servers in 3\/4 servers per batch over next few months. \u200b\u200b
\nDowntime window start 7\/18\/2019 3:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: Various services on following servers in health domain: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
\nAffected systems: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
\nExpected End-user impact: NONE is expected\u200b\u200b\u200b<\/p>\n
Account Self Service Updates
\nDescription of change: Installing patches and updates to backend services. Adding support for Workday Report to Active Directory Group synchronization\u200b.
\nDowntime window start 7\/18\/2019 5:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: Accounts Self Service – https:\/\/accounts.fau.edu, user manager
\nAffected systems: um.fau.edu
\nExpected End-user impact: none, requires a rolling restart of services but should not cause any disruption in services.<\/p>\n
Updates to HIPAA Onboarding
\nDescription of change: We are making adjustments to correct an issue related to the on boarding process of HIPAA employees. These changes should not effect existing HIPAA users.
\nDowntime window start 7\/18\/2019 5:00 AM
\nDowntime window end 7\/18\/2019 6:00 AM
\nAffected services: \u200bDatabase
\nAffected systems: OIM
\nExpected End-user impact: This change should correct issues related to passwords synchorzing to newly created HIPAA AD Accounts.<\/p>\n
Server Maintenance
\nDescription of change: We will be changing the current www.fau.edu webservers with new webservers that are able to do shibboleth.\u200b
\nDowntime window start 7\/18\/2019 6:00 AM
\nDowntime window end 7\/18\/2019 7:00 AM
\nAffected services: www.fau.edu website
\nAffected systems: www.fau.edu webservers\u200b
\nExpected End-user impact: No end user impact expted as these webservers are behind bigip.<\/p>\n
AutoAdvisor Maintenance
\nDescription of change: Bug fix to the AutoAdvisor integration that exports to StarFish to include a new population for the General Advisor role.\u200b
\nDowntime window start 7\/18\/2019 6:45 AM
\nDowntime window end 7\/18\/2019 7:00 AM
\nAffected services: None
\nAffected systems: \u200bAutoAdvisor
\nExpected End-user impact: \u200bNone\u200b<\/p>\n","protected":false},"excerpt":{"rendered":"
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07\/18\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n