Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08\/29\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will be upgrading the Oracle Identity Manager database to the latest version12cR2.
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Oracle Identity Manager, Account provisioning, Password resets
\nExpected End-user impact: During this time, users will not be able to reset passwords or claim accounts.<\/p>\n
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\nAccount Self Service Updates
\nDescription of change: OIT will be installing patches and updates to backend services related to the FAU account self-services portal (accounts.fau.edu)
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services:
\nAccounts Self Service – https:\/\/accounts.fau.edu
\nUser Manager – internal help desk tool
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will be upgrading the MSOP production database to the newest version – 12cR2
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: ACH or VPAS, Mandatory Course Entry Quiz, Accounts Self Service, Canvas Electronic Grading “Banner Grade Submissions” in Canvas, Wireless network authentication for guests, 4P Configurations, Group Management, phonebill application pre latest system, password expirations, network registration, network registration admin, Frevvo, Undergraduate Admissions, Graduate Admissions, Residency Project, OwlDone
\nExpected End-user impact: During this time, services that listed above will be unavailable at times.<\/p>\n
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\nuAchieve Maintenance
\nDescription of change: OIT will be installing updates to support uAchieve functionalities
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: uAchieve\/DARS
\nExpected End-user impact: During this time, while the system is restarted users will not be able to view or submit audits.<\/p>\n
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\nMail Server Maintenance
\nDescription of change: OIT will be upgrading the software on its spam filtering appliances.
\nDowntime window start:\u00a0 3:00 AM
\nDowntime window end: 4:00 AM
\nAffected services: Inbound FAU email, Mail relay for smtp.fau.edu
\nExpected End-user impact: During this time, mail delivery may be delayed or impacted during the maintenance window.<\/p>\n
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\nSelf-Service wording change
\nDescription of change: OIT will be making changes to Financial Aid SSB pages.
\nUpdated Financial Aid Award texts in Financial Aid Self-service pages.
\nChanged Financial aid Award to Financial aid offer in every SSB pages.
\nChanged Award year to Academic year in every SSB pages.
\nChanged Aid year to Academic year in every SSB pages.
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Banner Financial Aid Self-Service
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nEnhance NCAA Financial Aid Information upload process
\nDescription of change: OIT will be enhancing the NCAA Financial Aid information upload process.
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: Student Athletics Department
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nTouchnet Maintenance
\nDescription of change: The latest version of the BannerConnect component of Touchnet will be installed in production.
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: Touchnet Payment services
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will apply the latest Oracle patchset updates to all production databases
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Banner production, Appworx, Harvest, ODS, FAU Warehouse, IEAP instance, WebFOCUS\/ReportCaster
\nExpected End-user impact: During this time, the services listed above will be temporarily offline while the patches are applied.<\/p>\n
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\nBanner XE Admin page SWATTYP update
\nDescription of change:\u00a0 OIT will be adding additional fields to the SWATTYP Banner view.\u00a0 These fields include subscores to swattyp view and minor change on admin page swattyp to display them all
\nDowntime window start: 12:00 AM
\nDowntime window end: 12:00 AM
\nAffected services: Owl Forms
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nOwlForms maintenance
\nDescription of change: OIT will be applying some filters to OwlForms (SWAETBL) to support the Registrar’s Office.
\nDowntime window start: 11:45 PM
\nDowntime window end: 12:00 AM
\nAffected services: OwlForms
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08\/29\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n