Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09\/19\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will be applying an Oracle upgrade to MSOP\u200b production database\u200b. Several services and systems will be affected by this maintenance. Please see list of affected services below.
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services:
\nACH or VPAS
\nMandatory Course Entry Quiz
\naccounts.fau.edu – Accounts Self Service
\nCanvas e-Grades
\nFAUGuest\u00a0 – Wireless network authentication for guests
\n4P Configurations – Admissions Status, Znumber page, ssoauth.fau.edu\/*, egrades.fau.edu\/*
\nGroup Management – grouper
\nPhonebill application pre latest system
\nPassword expiration
\nNetwork registration, talon.fau.edu\/netreg, talon.fau.edu\/networkregistrationadmin
\nFrevvo
\nNew undergrad – Undergraduate Admissions
\nOwlapp – Graduate Admissions
\nResidency Project
\nOwlDone
\nExpected End-user impact: During this time, services listed above will be unavailable at times.<\/p>\n
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\nAccount Self Service Updates
\nDescription of change: Installing patches and updates to backend services.
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Accounts Self Service – https:\/\/accounts.fau.edu, User Manager (um)
\nExpected End-user impact: During this time, no end-user impact is expected. We will be doing rolling restarts to ensure that services are available.<\/p>\n
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\nTouchnet Maintenance
\nDescription of change: OIT will be installing the latest version of the BannerConnect component of Touchnet.
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: Touchnet Payment services
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will\u00a0 be applying the latest patch set to all production databases.
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Banner production, Appworx, Harvest, ODS, FAU Warehouse, IEAP instance, WebFOCUS\/ReportCaster
\nExpected End-user impact: During this time, the services listed above will be temporarily offline while the patches are applied.<\/p>\n
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\nBHRIC Profile Server replacement
\nDescription of change: One of the home directory servers used by the biomedical research information core has experienced a software failure in windows which prevents it from starting the windows login service. While this is still functional we must replace the server to resolve the issue without substantial downtime. During this maintenance period we will be adding the new server to the DFS cluster.
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: BHRIC home directories and group directories\u200b
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nBanner Table update
\nDescription of change: OIT will be updating the SWRRULE table per the Registrar’s office request
\nDowntime window start: 3:00 AM
\nDowntime window end: 3:30 AM
\nAffected services:\u00a0\u00a0 SWRRULE table in Banner
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nBanner Table update
\nDescription of change:\u00a0 OIT will be updating the SORXREF Table
\nDowntime window start: 3:00 AM
\nDowntime window end:\u00a0 3:30 AM
\nAffected services: SORXREF table in Banner
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nSecurity Update on Frevvo Filesystem Server
\nDescription of change: OIT will be updating\u00a0 Tomcat to the latest version on Frevvo’s Filesystem Connector Server\u200b to patch Security Vulnerabilities.
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: Frevvo Filesystem Connector
\nExpected End-user impact: During this time, there will be minimal downtime document submissions to Andi and Andisec drives.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09\/19\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n