Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/24\/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nAccount Self Service (accounts.fau.edu)
\nDescription of change: OIT will merge the Update Your Password and Manage Your Account tiles. Users will be prompted to add a recovery email upon login when one isn’t already assigned. Users will need to confirm their password to update sms or recovery email. Password recovery questions will be removed.
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: \u200bAccounts Self Service – https:\/\/accounts.fau.edu
\nExpected End-user impact: During this time, users may be required to restart an in-progress workflow.<\/p>\n
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Account Self Service Updates
\nDescription of change: OIT will install patches and updates to back-end services related to account management.
\nDowntime window start: 12:00 AM
\nDowntime window end: 12:00 AM
\nAffected services: \u200bAccounts Self Service – https:\/\/accounts.fau.edu
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nStorage Maintenance
\nDescription of change: \u200bOIT will be performing maintenance on some back-end storage.
\nDowntime window start: 4:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: No downtime is expected expected but there is a potential to affect: all services dependent on NetApp storage, including major ones such as, all VM’s on Hyper-V, all VM’s on VMware. Some of the major services potentially impacted are, but not limited to:
\nBanner, OIM, Andi Shares, Ibiweb, MSSQL databases and services dependent on those, Network Registration, Grouper, Owlapp, Edocs, SAS, Papercut
\nExpected End-user impact: During this time, no end-user impact is expected. \u200bServer \/ Service administrators may see a pause in data transfer while a node is failing over and back.<\/p>\n
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\nBanner Maintenance
\nDescription of change: OIT will be applying a fix in Banner for an issue with international addresses overwriting local addresses.
\nDowntime window start: 3:00 AM
\nDowntime window end: 3:30 AM
\nAffected services: Banner, eCW (EHR system)
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nBHRIC Storage Maintenance
\nDescription of change: OIT will update the Boca HIPAA environment storage to the latest software release as it patches a stability bug.
\nDowntime window start: 12:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: All services on the BHRIC\u200b services
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/24\/2019 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n