Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02\/06\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window.\u00a0 In addition, the following systems will be specifically impacted:<\/p>\n
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\nAccount self-service maintenance
\nDescription of change: OIT will be adding additional menus to account claiming pages for transcript requests.\u200b
\nDowntime window start: 6:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: accounts.fau.edu – account claiming
\nExpected End-user impact: During this time, users may not be able to claim or manage their accounts through this service while it is restarted.<\/p>\n
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\nCanvas LTI Updates
\nDescription of change: Canvas is making a change to their code on 2\/15.\u00a0 We will be updating the following applications in advance of that change to make sure that the change is seamless for our applications.
\nThe following applications will be updated: Observer Manager, Course Manager, User Manager, Discussion Report, Syllabus Viewer, Grade Uploader\u200b, Civic Literacy Enrollment, Forgot Password (Continuing Ed)
\nDowntime window start: 5:30 AM
\nDowntime window end: 6:00 AM
\nAffected services: Canvas Courses Manager, User Manager, Discussion Report, Grade Uploader, Observer Manager, Syllabus Viewer, Civic Literacy Enrollment, Forgot Password (Continuing Ed)\u200b
\nExpected End-user impact: During this time, each application will be momentarily unavailable when the update occurs and after for about 10-15 minutes when the servers are rebooted<\/p>\n
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\nRemoving unused and disabled services from Single Sign On
\nDescription of change: OIT will be removing obsolete and disabled services from our Single Sign On system’s allowed services list.
\nDowntime window start: 6:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Services Already Disabled
\nExpected End-user impact: During this time, there should be no impact as these are either already disabled or unreachable.<\/p>\n
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\nServer Maintenance
\nDescription of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.\u200b\u200b
\nDowntime window start: 3:00 AM
\nDowntime window end: 7:00 AM
\nAffected services: Server upgrades at our disaster recovery site (NWRD): ADFS, OUD, SSO, Banner
\nExpected End-user impact: During this time, no end-user impact is expected\u200b\u200b<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02\/06\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n