Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04\/16\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
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Server Maintenance
\nDescription of change: OIT will apply routine patches to redundant LDAP user\/configuration information servers at disaster recovery location (NWRDC)\u200b
\nDowntime window start: 3:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: No service downtime expected but for full disclosure, the NWRDC oud servers are part of the cluster of: Production OUD (Oracle Unified Directory) servers, services that rely on them such as OIM (Identity Management), and servers\/clients that rely on them for login authentication.\u200b\u200b
\nExpected End-user impact: During this time, no end-user impact is expected as any reboots necessary will be done in a rolling manner.<\/p>\n
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Server Upgrade
\nDescription of change: OIT will be upgrading the software on its spam filtering appliances.\u200b
\nDowntime window start: 3:00 AM
\nDowntime window end: 5:00 AM
\nAffected services: Inbound FAU Email, smtp.fau.edu\u200b
\nExpected End-user impact: During this time, inbound email may be delayed. Mail relayed through smtp.fau.edu may fail during the change window.<\/p>\n
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Server Maintenance
\nDescription of change: OIT will add a test appliance to FAU’s web traffic director cluster to pull a copy of the configuration data
\nDowntime window start: 5:00 AM
\nDowntime window end: 6:00 AM
\nAffected services: No service interruption expected but for full disclosure: a plethora of web domains and vanity domains are resolved via the Global Traffic Manager. Major ones are: www.fau.edu, sso.fau.edu, forms.fau.edu
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nExit Form II
\nDescription of change: OIT will apply a frevvo form for matriculated students who wish to withdraw\/terminate from the university.
\nDowntime window start: 6:00 AM
\nDowntime window end: 8:00 AM
\nAffected services: \u200bBanner
\nExpected End-user impact: \u200bWhen students attempt to drop their last course in Banner they will now have an error message that redirects them to Exit Form II instead of Exit I.<\/p>\n
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Account cleanup
\nDescription of change: OIT will be removing old user accounts
\nDowntime window start: 6:00 AM
\nDowntime window end: 6:15 AM
\nAffected services: AD login
\nExpected End-user impact: During this time, no end-user impact is expected<\/p>\n
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Server Maintenance
\nDescription of change: We will be making a configuration change to Onbase webservers that will require a restart\u200b
\nDowntime window start\u00a0 4\/16\/2020 3:00 AM
\nDowntime window end\u00a0 4\/16\/2020 4:00 AM
\nOIT Units involved in the change (Internal Only)\u00a0 Systems and AS DEV
\nAffected services: Onbase web users will be logged off if connected during the restart (15 second window)
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n","protected":false},"excerpt":{"rendered":"
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04\/16\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n