Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/18\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
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\nSingle Sign-on Maintenance
\nDescription of change: OIT will be moving production SSO Metadata server from the Boca Raton data center to Microsoft Azure.
\nDowntime window start: 6\/18\/2020 6:00 AM
\nDowntime window end: 6\/18\/2020 7:00 AM
\nAffected services: SSO \u200bMetadata site. Service providers will not be able to be added or modified during the switchover.
\nExpected End-user impact: During this time, there should be no end user impact.\u200b<\/p>\n
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\nServer Maintenance
\nDescription of change: OIT will be moving Mediasite servers to a different domain. Mediasite will be unavailable during this time.
\nDowntime window start: 6\/18\/2020 4:00 AM
\nDowntime window end: 6\/18\/2020 6:00 AM
\nAffected services: MediaSite
\nExpected End-user impact: During this time, MediaSite will be unavailable.<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will apply April 2020 Oracle patchset updates to all production databases\u200b
\nDowntime window start: 6\/18\/2020 3:00 AM
\nDowntime window end: 6\/18\/2020 7:00 AM
\nAffected Services:
\nBanner production
\n– Admin Pages (Forms)
\n– Application Navigator
\n– Banner Access Manager
\n– Banner self-service
\n– Touchnet \u2013 Payments\/Deposits
\n– Workflow
\n– uAchieve \u2013 DARS
\n– FLVS
\n– Transcripts
\nAppworx
\nHarvest
\nODS
\nFAUDW Warehouse
\n– DWPROD: OwlDone
\n– DWPROD: FinancialAid Attendance Survey
\nIEAP Warehouse
\nWebFOCUS\/ReportCaster
\nOIM
\n– Account claiming
\n– Password resets
\nMSOP Instance
\n– ACH or VPAS
\n– Mandatory Course Entry Quiz
\n– accounts.fau.edu – Accounts Self Service
\n– Canvas Electronic Grading “Banner Grade Submissions” in Canvas
\n– Wireless network authentication for guests.
\n– 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu\/*, egrades.fau.edu\/* (except egrades itself)
\n– Group Management – grouper.fau.edu
\n– Phonebill application pre latest system.
\n– Password expiration
\n– network registration, talon.fau.edu\/netreg, talon.fau.edu\/networkregistrationadmin, DHCP Logger
\n– Frevvo – University forms
\n– Undergraduate Admissions
\n– Graduate Admissions
\n– Residency Project
\n– OwlDone
\nExpected End-user impact: During this time, the listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.<\/p>\n
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\nWebsite Maintenance
\nDescription of change: OIT will be moving several websites to a new web server.
\nDowntime window start: 6\/18\/2020 3:00 AM
\nDowntime window end: 6\/18\/2020 4:00 AM
\nAffected services:
\n– andi.fau.edu
\n– home.fau.edu
\n– student.fau.edu
\nExpected End-user impact: During this time, the websites listed will experience 5-10 minutes of downtime.<\/p>\n
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\nREDCap Database Upgrade
\nDescription of change: OIT will be updating the REDCap database server\u200b
\nDowntime window start: 6\/18\/2020 3:00 AM
\nDowntime window end: 6\/18\/2020 4:00 AM
\nAffected services: REDCap\u200b
\nExpected End-user impact: During this time, REDCap will be offline for 10 – 15 minutes while we sync the database between the old and new servers.\u200b<\/p>\n
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\nREDCap Application Upgrade
\nDescription of change: OIT will be updating the REDCap\u200b application
\nDowntime window start: 6\/18\/2020 4:00 AM
\nDowntime window end: 6\/18\/2020 5:00 AM
\nAffected services: Update REDCap application\u200b
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nOnBase Maintenance
\nDescription of change: OIT will be adding new document types and functionality to production OnBase\u200b. This update will take place over two days.
\nDowntime window start: 6\/18\/2020 3:00 AM – 7:00 AM
\nDowntime window end: 6\/19\/2020 3:00 AM – 7:00 AM
\nAffected services: OnBase desktop and web client
\nExpected End-user impact: During this time, OnBase will not be accessible. We will be doing\u200b this during off hours to minimize end-user impact.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06\/18\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n