Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07\/30\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
************************************************************************************* ************************************************************************************* ************************************************************************************* *************************************************************************************<\/p>\n Server configuration change ************************************************************************************* *************************************************************************************<\/p>\n","protected":false},"excerpt":{"rendered":" Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07\/30\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n
\nDatabase Maintenance
\nDescription of change: \u200bApply July 2020 Oracle patchset updates to all production databases
\nDowntime window start: 7\/30\/2020 3:00 AM
\nDowntime window end: 7\/30\/2020 7:00 AM
\nAffected services:
\n\u200bBanner production<\/strong>:\u00a0Admin Pages (Forms),\u00a0Application Navigator, Banner Access Manager,\u00a0Banner self-service,\u00a0Touchnet \u2013 Payments\/Deposits,\u00a0Workflow,\u00a0uAchieve \u2013 DARS,\u00a0FLVS,\u00a0Transcripts
\nAppworx<\/strong>
\nHarvest<\/strong>
\nODS<\/strong>
\nFAUDW Warehouse<\/strong>:\u00a0DWPROD: OwlDone,\u00a0DWPROD: FinancialAid Attendance Survey
\nIEAP Warehouse<\/strong>
\nWebFOCUS\/ReportCaster<\/strong>
\nOIM:<\/strong>\u00a0Account claiming,\u00a0Password resets
\nMSOP Instance<\/strong>:
\nACH_PROD: ACH or VPAS
\nGBP_PROD: Mandatory Course Entry Quiz
\nWORKDESK_PROD: accounts.fau.edu – Accounts Self Service
\nCANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
\nFAUVISITOR_PROD: Wireless network authentication for guests.
\nFREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu\/*, egrades.fau.edu\/* (except egrades itself)
\nGROUPER_PROD: Group Management – grouper.fau.edu
\nPHONEBILL_PROD: Phonebill application pre latest system.
\nPWDEXPIRE_PROD: Password expiration
\nREG_PROD: network registration, talon.fau.edu\/netreg, talon.fau.edu\/networkregistrationadmin, DHCP Logger
\nFREVVO61_PROD: Frevvo
\nNEWUNDERGRAD_PROD: Undergraduate Admissions
\nOWLAPP_PROD: Graduate Admissions
\nOWLRESIDENCY_PROD: Residency Project
\nONBOARDUSR: OwlDone\u200b\u200b\u200b
\nExpected end-user impact: During this time, the listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.<\/p>\n
\nSeveral Snaplogic pipelines to support Covid Projects and Attestation frevvo form
\nDescription of change: \u200bpipelines reading from workday and csvs, and the attestation form is a wellness check that employees\/students that are returning to campus need to fill out
\nDowntime window start: 7\/30\/2020 12:00 AM
\nDowntime window end: 7\/30\/2020 12:00 AM
\nAffected services: Snaplogic, Workday, Frevvo
\nExpected end-user impact: During this time, no end-user impact is expected. \u200bEmployees\/students that are requiered to go back to work need to fill out an attestaion form before returning to campus<\/p>\n
\nSingle Sign On Upgrade
\nDescription of change: The University single sign on system will be updated to support improved prompting functionality.
\nDowntime window start: 7\/30\/2020 3:00 AM
\nDowntime window end: 7\/30\/2020 4:00 AM
\nAffected services: Single Sign On System (4P) prompt\u200b
\nExpected end-user impact: During this time, single sign on (SSO) will go offline for 1 – 5 minutes while the prompting system restarts. \u200b<\/p>\n
\nDescription of change: \u200bOIT will be changing a parameter on it’s storage system to make inter-system communication more secure
\nDowntime window start: 7\/30\/2020 6:00 AM
\nDowntime window end: 7\/30\/2020 6:05 AM
\nAffected services: All services\u200b
\nExpected end-user impact: During this time, no end-user impact is expected<\/p>\n
\nRocketChat Upgrade
\nDescription of change: OIT will update RocketChat to the latest released version in GitHub\u200b
\nDowntime window start: 7\/30\/2020 3:00 AM
\nDowntime window end: 7\/30\/2020 4:00 AM
\nAffected services: RocketChat and RocketChat SMS
\nExpected end-user impact: During this time, RocketChat and the chat services that utilize it will be unavailable. \u200b<\/p>\n