Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/01\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will be performing storage maintenance on the boc22mssqloit2 Microsoft SQL Cluster. Databases located on CIFS shares will be moved to iSCSI.
\nDowntime window start: 10\/1\/2020 3:00 AM
\nDowntime window end: 10\/1\/2020 5:00 AM
\nAffected services: \u200bThe following databases on the boc22mssqloit2 cluster will be offline for a short period while moved.
\nFAU-FRM
\nPeopleAdminReportingDB
\nMicrosoft.MgmtSvc.Config
\nMicrosoft.MgmtSvc.Store
\nMicrosoft.MgmtSvc.PortalConfigStore
\nMicrosoft.MgmtSvc.MySQL
\nMicrosoft.MgmtSvc.SQLServer
\nMicrosoft.MgmtSvc.WebAppGallery
\nMicrosoft.MgmtSvc.Usage
\nSCSPFDB
\nADSync
\nFAU-FRM-TEST
\nFAUDW
\nCitrixBocaVirtualAppsSite
\nCitrixBocaVirtualAppsLogging
\nCitrixBocaVirtualAppsMonitoring
\nSESDB
\nSkillsoftIS
\nInternationalServices
\nvcenter_vcdb
\nvcenter_umdb
\nExpected End-user impact: During this time, services connecting to the databases listed above may go offline or need to be restarted during the maintenance.<\/p>\n
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\nBanner 8X\/XE Financial Aid pre-requisite upgrades\/patches\/administrative pages (Group 2)
\nDescription of change: \u200bThe Financial Aid office require several Ellucian releases installed as pre-requisite items for the upcoming Regulatory releases required to keep FAU in compliance.
\nDowntime window start: 10\/1\/2020 3:00 AM
\nDowntime window end: 10\/1\/2020 7:00 AM
\nAffected services: \u200bBANNER 8X\/XE
\nExpected End-user impact: During this time, the Banner system will be brought down during the actual installation of the code.<\/p>\n
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Recalculate Tuition after Residency Verification
\nDescription of change: \u200bTrigger recalculation of tuition after residency is verified and posted back to SFAREGS. Currently does not automatically recalculate tuition properly when new residency code posts to Banner in Residency process.
\nDowntime window start: 10\/1\/2020 12:00 AM
\nDowntime window end: 10\/1\/2020 12:00 AM
\nAffected services: Banner\u200b
\nExpected End-user impact: During this time, no end-user impact is expected. The change will update tuition for students more accurately post residency verification.<\/p>\n
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Update Financial Aid Counselor Functions
\nDescription of change: \u200bUpdate Financial Aid Counselor Functions:
\n1. updated the Starfish counselor
\n2. removed the code for the veterans code check
\nDowntime window start: 10\/1\/2020 3:00 AM
\nDowntime window end: 10\/1\/2020 5:00 AM
\nAffected services: Starfish
\nExpected End-user impact: During this time, no end-user impact is expected<\/p>\n
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\nServer Upgrade
\nDescription of change: OIT will be upgrading one of its file servers.\u200b
\nDowntime window start: 10\/1\/2020 3:00 AM
\nDowntime window end: 10\/1\/2020 6:00 AM
\nAffected services: andisecgco\\UGC file share\u200b
\nExpected End-user impact: During this time, no end-user impact is expected. After the change, mac users will need to remap the share. Windows users will need to disconnect the old share and the new share will be mapped via GPO<\/p>\n
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\nOwlRes Portal Updates
\nDescription of change: Change to OwlRes Portal to display special verbiage when RSVF has status code of DP. Update query for UG and GR to pull First and Last Name from SPRIDEN instead of SWTETBL to be more accurate. Update query to use level by term instead of confirmation number.
\nDowntime window start: 10\/1\/2020 12:00 AM
\nDowntime window end: 10\/1\/2020 12:00 AM
\nAffected services: \u200bOwl Residency Custom App
\nExpected End-user impact: During this time, explanatory wording for DP status students will be added; More accurate first and last name on Residency affidavit. Remove duplicate links for students having multiple apps.<\/p>\n
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\nOnline programs conversion
\nDescription of change: \u200bConvert online degree programs to regular programs and add a online campus code in students’ curriculum data.
\nDowntime window start: 10\/1\/2020 3:00 AM
\nDowntime window end: 10\/1\/2020 3:30 AM
\nAffected services: \u200bBanner data
\nExpected End-user impact: During this time, no end-user impact is expected.\u200bBanner curriculum data will be updated after the change.<\/p>\n
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\nKPI Data Automation
\nDescription of change: \u200bCreate automated schedule for data to pull into KPI custom app from Data Warehouse on a daily basis.
\nDowntime window start: 10\/1\/2020 12:00 AM
\nDowntime window end: 10\/1\/2020 12:00 AM
\nAffected services: \u200bKPI Custom App
\nExpected End-user impact: During this time, no end-user impact is expected. After the change, faster updated data for Deans and Colleges and IEA in the KPI Portal will be provided.<\/p>\n
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\nOnBase Residency Changes
\nDescription of change: \u200bUpdate information needed queue to clear our daily for Non-Degree, and add a removal button for all three queus. Update Residency form logic for Qualification by Exception. Add queues for Non-Degree per semester. Add confirmation emails upon verification for each level.
\nDowntime window start: 10\/1\/2020 12:00 AM
\nDowntime window end: 10\/1\/2020 12:00 AM
\nAffected services: OnBase\u200b\u200b
\nExpected End-user impact: \u200bEasier to navigate and use information needed queues. Better options on the Residency Affidavit for students. Students to receive emails stating verifcation automatically will cause less confusion.<\/p>\n
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\nOnBase Registrar Form for SSN Change
\nDescription of change: Release new Registrar Form\u200b\u200b and workflow for Change of SSN form.
\nDowntime window start: 10\/1\/2020 12:00 AM
\nDowntime window end: 10\/1\/2020 12:00 AM
\nAffected services: \u200bOnBase
\nExpected End-user impact: During this time, no end-user impact is expected. After the change, students can securely submit change of SSN request digitally, which will ease the workflow for students and Registrar office.<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10\/01\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n