Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11\/12\/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:<\/p>\n
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\nDatabase Maintenance
\nDescription of change: OIT will apply the October 2020 Oracle patchset updates to all production databases
\nDowntime window start: 11\/12\/2020 3:00 AM
\nDowntime window end: 11\/12\/2020 7:00 AM
\nAffected services: Banner production: Admin Pages (Forms), Application Navigator, Banner Access Manager, Banner self-service, Touchnet \u2013 Payments\/Deposits
\nWorkflow, uAchieve \u2013 DARS, FLVS, Transcripts
\nAppworx
\nHarvest
\nODS
\nFAUDW Warehouse: DWPROD-OwlDone, DWPROD-FinancialAid Attendance Survey
\nIEAP Warehouse
\nWebFOCUS\/ReportCaster
\nOIM: Account claiming, Password resets
\nMSOP Instance:
\nACH_PROD: ACH or VPAS
\nGBP_PROD: Mandatory Course Entry Quiz
\nWORKDESK_PROD: accounts.fau.edu – Accounts Self Service
\nCANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
\nFAUVISITOR_PROD: Wireless network authentication for guests.
\nFREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu\/*, egrades.fau.edu\/* (except egrades itself)
\nGROUPER_PROD: Group Management – grouper.fau.edu
\nPHONEBILL_PROD: Phonebill application pre latest system.
\nPWDEXPIRE_PROD: Password expiration
\nREG_PROD: network registration, talon.fau.edu\/netreg, talon.fau.edu\/networkregistrationadmin, DHCP Logger
\nFREVVO61_PROD: Frevvo
\nNEWUNDERGRAD_PROD: Undergraduate Admissions
\nOWLAPP_PROD: Graduate Admissions
\nOWLRESIDENCY_PROD: Residency Project
\nONBOARDUSR: OwlDone\u200b\u200b\u200b
\nExpected End-user impact: During this time, the listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.<\/p>\n
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\nConfluence Upgrade
\nDescription of change: OIT will upgrade Confluence to the latest version
\nDowntime window start: 11\/12\/2020 5:00 AM
\nDowntime window end: 11\/12\/2020 7:00 AM
\nAffected services: kb.fau.edu\u200b
\nExpected End-user impact: During this time, Confluence (kb.fau.edu) will be offline.
\n\u200b
\n*************************************************************************************<\/p>\n
Copy Decrypted AP Files to Admissions Folder on ANDISEC
\nDescription of change: OIT will apply a new process for loading AP test scores for Admissions Office
\nDowntime window start: 11\/12\/2020 3:00 AM
\nDowntime window end: 11\/12\/2020 5:00 AM
\nAffected services: None
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nInsert school codes into SWREDIT table
\nDescription of change: OIT will make some changes to the SWREDIT table in Banner to insert school codes.
\nDowntime window start: 11\/12\/2020 3:00 AM
\nDowntime window end: 11\/12\/2020 5:00 AM
\nAffected services: \u200bSending out EDI Transcript Requests
\nExpected End-user impact: During this time, no end-user impact is expected.<\/p>\n
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\nOnBase Registrar Form for Change of Name
\nDescription of change: OIT will release new Registrar form and workflow for Change of Name form\u200b.
\nDowntime window start: 11\/12\/2020 12:00 AM
\nDowntime window end: 11\/12\/2020 12:00 AM
\nAffected services: OnBase\u200b
\nExpected End-user impact: During this time, no end-user impact is expected. After the change, students will be able to securely submit change of Name request, which will ease workflow for students and Registrar office.<\/p>\n
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\nResidency Code Updates
\nDescription of change: OIT will update residency query to post back to the correct SGDSTDN record.
\nDowntime window start: 11\/12\/2020 12:00 AM
\nDowntime window end: 11\/12\/2020 12:00 AM
\nAffected services: Owl Residency Custom App
\nExpected End-user impact: During this time, no end-user impact is expected. After the change a better and more accurate process will be in place for students and Residency team.<\/p>\n
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\nUpdate Degree Applicable Package
\nDescription of change: OIT will update code to provide more accurate degree applicable courses for students
\nDowntime window start: 11\/12\/2020 12:00 AM
\nDowntime window end: 11\/12\/2020 12:00 AM
\nAffected services: \u200bBanner
\nExpected End-user impact: During this time, no end-user impact is expected. After the change, more accurate degree applicable courses will be available for students. \u200b<\/p>\n
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11\/12\/2020 from 3:00 AM to 7:00 AM during…<\/span><\/p>\n