{"id":9412,"date":"2022-09-22T16:09:03","date_gmt":"2022-09-22T20:09:03","guid":{"rendered":"https:\/\/wordpress.fau.edu\/oit\/?p=9412"},"modified":"2022-09-22T16:45:22","modified_gmt":"2022-09-22T20:45:22","slug":"system-outage-help-desk-ticketing","status":"publish","type":"post","link":"https:\/\/wordpress.fau.edu\/oit\/2022\/09\/system-outage-help-desk-ticketing\/","title":{"rendered":"[RESOLVED] System Outage &#8211; Help Desk Ticketing"},"content":{"rendered":"\n<p>***UPDATE*****<\/p>\n\n\n\n<p>The help desk ticketing system is back online. The vendor is monitoring the system to make sure it is stable. <\/p>\n\n\n\n<p>*******************<\/p>\n\n\n\n<p>We are currently experiencing issues with our help desk ticketing system. We have contacted our vendor and they are investigating the issue. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>***UPDATE***** The help desk ticketing system is back online. The vendor is monitoring the system to make sure it is stable. ******************* We are currently experiencing issues with our help desk ticketing system. We have contacted our vendor and they<span class=\"ellipsis\">&hellip;<\/span><\/p>\n<div class=\"read-more\"><a href=\"https:\/\/wordpress.fau.edu\/oit\/2022\/09\/system-outage-help-desk-ticketing\/\">Read more &#8250;<\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":57,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[],"_links":{"self":[{"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/posts\/9412"}],"collection":[{"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/comments?post=9412"}],"version-history":[{"count":2,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/posts\/9412\/revisions"}],"predecessor-version":[{"id":9414,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/posts\/9412\/revisions\/9414"}],"wp:attachment":[{"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/media?parent=9412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/categories?post=9412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.fau.edu\/oit\/wp-json\/wp\/v2\/tags?post=9412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}