I got a Parking Citation! What do I do now?

FAU Parking Lot from Stadium

I got a Parking Citation?  What do I do now?

The rules of parking are designed to make parking as fair and easy as possible for everyone.  FAU Parking Regulations are strictly enforced, but we do have an appeals process.


What you need to know.

If you feel that a Parking and Transportation citation was issued in error or that there were extenuating circumstances associated with the citation, you can appeal for the citation.  You must submit the appeal online through your Parking and Transportation account within fourteen (14) calendar days of the issue date of the citation.

Boot fees and late charges are not eligible for appeal, and can be avoided by paying or appealing the citation within the 14 day window.  Citations may be paid or appealed through your MyFAU Account.

The first Appeal:

The first appeal is reviewed by the Assistant Director of Parking and Transportation Services or designee. The Assistant Director or designee will review the appeal and upon determining the outcome, notify the appellant in writing by email of the decision. If the citation is sustained, the fine must be paid within fourteen (14) calendar days of the date of the decision, unless a final appeal is timely filed.

The Second (Final) Appeal:

A final appeal of the citation may be made by requesting a hearing before the Parking Violations Appeal Board. The Board is composed of seven (7) members: two (2) faculty, three (3) staff members from the University community, two (2) students and two (2) alternates. The Chief of Police or designee will act as adviser to the Board. The Board must establish a quorum to hear appeals. A quorum shall be defined as a minimum of five (5) members of the Parking Violations Appeal Board.

The final appeal must be submitted within fourteen (14) calendar days of the decision on the first appeal. The documentation that was reviewed will be forwarded to the Board, however the Board will make an independent determination of the case. The individual will be notified of the date, time, and location of the hearing and may present evidence. If the individual elects not to attend the hearing, the written appeal will be read aloud for the Board to review. The individual will be notified in writing of the decision of the Board.

If the citation is sustained, the fine must be paid within fourteen (14) calendar days of the Board’s decision. The Parking Violations Appeal Board is the final appeal authority; no further appeals are permitted.


Effective Appeals: 

Keep it brief and to the point.  Be sure to address the issue of the citation. (Don’t bring up tangential matters.  Avoid the temptation to editorialize. We are aware that convenient parking is scarce.)  Re-read your appeal, and be sure to provide all the information requested, before you submit it.  Familiarize yourself with the Parking Regulations so you know what you are contesting.  Remember: Abusive, abrasive, sarcastic or profane language will not help your appeal in any way. 


Ineffective Appeals Include:

Deniable appeals are those that in one way or another request an exemption to the Parking Rules & Regulations. People who attempt exemptions to the rules compromise the fairness to the people who park properly. Therefore, appeals of this type are bound to be denied.

How Not to Get a Citation

How Not to Get a Citation

These Include but are not Limited to:

  • “I do not agree with the parking regulation.”
  • “I didn’t know that was a rule.”
  • “I could not find any parking.”
  • “It wasn’t me driving my car.”
  • “I’ve parked there before and never received a ticket.”
  • “I thought the rule was something else.”
  • “Nobody TOLD me……”
  • “Someone told me something else.”
  • “I was late for ………”
  • “I can’t afford to pay it.”
  • “I didn’t know my permit was displayed wrong or expired.”
  • “Traffic was terrible.”
  •  “I was told incorrect verbal information.”
  • “I didn’t feel the designated parking area was safe.”
  • “I thought it was a space.”
  • “I was only there for one (two, five, ten…) minutes.”
  • “There is no sign that says I can’t park there.”
  • “The meter JUST ran out/I couldn’t get back to feed the meter.”

Read More about your citation or appeal here:

http://www.fau.edu/parking/citationsappeals.php

Take a moment also to #KnowRulesNoCitations: 

http://www.fau.edu/parking/parkingrules.php

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Posted in Citations and Appeals, News, Parking Updates

Permits are available online now.

Welcome Back!

Permits are available online now (early) for students, staff & faculty.  When you order online, make sure to print out your temporary permit and place it on your dash.  The temporary permit does have an expiration date, so make note of it and if for any reason you do not receive your permit in the mail before the expiration date, pop into the office in the Student Services Bldg to get one.

If you are an adjunct please give the office a call at 561-297-2771 to activate yours.

Here are your cheat sheets on how to get your permit!

How to get a permit

How to get a permit FACULTY

 

How Not to Get a Citation

How Not to Get a Citation

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Posted in News, Permit Information, Uncategorized

Garage 1 is back in service

Good News!  Garage 1 is back in service.  Thanks for your patience.

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Posted in News, Permit Information, Uncategorized

Garage 1 Out of Service

Garage 1 will be closed until further notice due to interior damage.  Please use Garage 3 as your alternative.  Thank you for your patience. We are hoping to have a better idea of how long repairs will take soon.

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Posted in News, Parking Updates, Uncategorized