Beginning on Monday, March 07, 2011, IRM will be upgrading the networking infrastructure to implement a redundant Internet connection. This upgrade will cause intermittent interruptions to the network and telephone systems during the implementation and testing of the new connection. IRM will begin testing the network and telephone services on Monday, March 07 between 12:01 am and 7:00 am. If necessary, testing will continue on Tuesday, March 08, Wednesday, March 09,Friday, March 11, and Saturday, March 12, 2011 between 12:01 am and 7:00 am.

Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.

If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 03/03/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted: 4:00am to 6:00am Blackboard 9.1 will experience intermittent availability between 4:00am – 6:00am while applying a patch to Blackboard’s Grade Center to correct a bug that prevents instructors from viewing an individual attempt when the Column has no category.

6:00am – 7:00am SMTP/ SMTP antivirus – SMTP/antivirus will delayed, queued and/or bounced during this time. Will affect everyone during this time. Wise/webnet2 (web services) – Web services and applications hosted on wise and webnet2 will not be available. Will affect everyone browsing www.fau.edu during this time. Banner student 8.4/8.5 upgrade – Banner student upgrade will impact those who might have jobs scheduled to run during 3:00am-7:00am. Jewish music archive – Jewish music archive will not be available during 6:00am-7:00am.