BHRIC Virtual Desktops

We are currently investigating some users having issues connecting to BHRIC Virtual Desktops. We will check back in on or around 1pm as we learn more.

Posted in Email, Network and Telecom, Research Computing, Systems

Frevvo Forms is back online.

Frevvo Forms service is back online. Thank you for your patience.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

Frevvo Forms is currently offline.

Frevvo forms is currently offline and we are working to resolve the issue. Please check back later. Thank you!

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

OIT Systems Maintenance, Thurs. Feb 2 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/02/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Server Maintenance
Description of change: OIT will be updating servers supporting banner and data warehouse
Downtime window start: 02/02/2023 3:00 AM
Downtime window end: 02/02/2023 5:00 AM
Affected services: Banner and ODS
End-user impact: Banner and ODS will be unavailable during the window


Graduate Application Upgrade
Description of change: The Graduate College Admissions Application will be updated to enable new features affecting the College of Business and other corporate program admissions applications.
Downtime window start: 02/02/2023 3:00 AM
Downtime window end: 02/02/2023 8:00 AM
Affected services: cobapp.fau.du, Kubernetes
End-user impact: Applicants and Employees (College of Business, and Graduate College)


Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. Jan 26

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/26/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Update SSO Login Screen Header
Description of change: OIT will update the FAU SSO login screen. Change is only visual, does not affect functionality.
Downtime window start: 01/26/2023 7:00 AM
Downtime window end: 01/26/2023 7:15 AM
Affected services: Single-Sign On (SSO)
End-user impact: No end-user impact is expected.


Banner maintenance
Description of change: OIT will run scripts to update Hold Dates in Banner
Downtime window start: 01/26/2023 3:00 AM
Downtime window end: 01/26/2023 4:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected


Server maintenance
Description of change: Research Computing will be adding a Domain controller to the health domain
Downtime window start: 01/27/2023 9:00 PM
Downtime window end: 01/27/2023 11:00 PM
Affected services: Health domain
End-user impact: No end-user impact is expected

Posted in Banner and Admin Systems, Research Computing, Systems

[RESOLVED] Issues reaching FAU websites & machines

The connection issues are resolved.

———————————-

Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

Opt-in to Migrate to Microsoft Outlook 365

Starting Tuesday, January 17th, 2023 at 6 am students will be prompted to optionally Migrate to Microsoft Office 365 when they login to various services and websites. 

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems

OIT Systems Maintenance, Thurs, Jan 5 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/05/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Student Email Migration Opt-in Prompt
Description of change: OIT will be implementing a new single sign-on prompt offering students the opportunity to migrate to Office 365 Outlook email from Google Workspace Gmail.
Downtime window start: 01/05/2023 3:00 AM
Downtime window end: 01/05/2023 4:00 AM
Affected services: Single Sign On
End-user impact: Students who are not on Outlook 365 will be prompted to opt-in to migrate to Outlook 365. They also have the option to opt-out and wait until the bulk migration at the end of spring semester.


Posted in Systems, Uncategorized

[RESOLVED]Issues logging on to Office 365 and other ADSF services

We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

OIT Systems Maintenance, Thurs. Dec 15 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/15/2022 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Server Maintenance
Description of change: OIT will be updating a server that supports Banner Test
Downtime window start: 12/15/2022 3:00 AM
Downtime window end: 12/15/2022 4:00 AM
Affected services: banner dev
End-user impact: Banner dev will be unavailable during the window


BHRIC file server maintenance
Description of change: Research Computing will be performing maintenance on BHRIC file server. During this time, no files will be accessible.
Downtime window start: 12/15/2022 12:05 AM
Downtime window end: 12/15/2022 4:30 AM
Affected services: BHRIC
End-user impact: During this time, data located BHRIC file server will be unavailable.
This will cause errors during user login (vmware users that save thier profile here) and will casue drives to not be mounted if on physical machines and vmware users.


REDCap Update
Description of change: This is a routine REDCap update. REDCap will be offline during update.
Downtime window start: 12/15/2022 12:00 AM
Downtime window end: 2/15/2022 1:00 AM
Affected services: REDCap
End-user impact: Service will be offline during update.


Posted in Banner and Admin Systems, Research Computing, Systems, Uncategorized
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