This issue has been resolved.
—————-
We are currently experiencing an issue with links.fau.edu, the service that powers FAU’s custom shortcut URLs.
As a result, any FAU shortcut link that uses the links.fau.edu domain will not work at this time.
Our team is actively working to restore service as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
Description of Change:
OIT will be performing server maintenance that will require downtime for OWLDone and SPOT.
Change Window Start: July 7, 2026, 10:00 PM
Change Window End: July 8, 2026, 12:00 AM
Affected Services:
Expected End-User Impact:
Faculty and students may be unable to access OWLDone and SPOT during the maintenance window.
Description of Change:
OIT will be making configuration changes to Banner Access Management and related database tables.
Change Window Start: July 7, 2026, 5:00 PM
Change Window End: July 7, 2026, 6:00 PM
Affected Services:
Expected End-User Impact:
No end-user impact is anticipated.
Description of Change:
OIT will be performing server maintenance affecting several enterprise applications and services. Some applications may experience intermittent outages while UAchieve will be unavailable.
Change Window Start: July 8, 2026, 10:00 PM
Change Window End: July 9, 2026, 12:00 AM
Affected Services:
Expected End-User Impact:
Users may experience intermittent service interruptions. UAchieve will be unavailable during the maintenance window.
Description of Change:
OIT will be performing scheduled maintenance on Banner.
Change Window Start: July 9, 2026, 12:00 AM
Change Window End: July 9, 2026, 7:00 AM
Affected Services:
Expected End-User Impact:
Banner Admin and Banner Self-Service will be unavailable during the maintenance window.
Description of Change:
OIT will be applying incremental security updates to several web servers.
Change Window Start: July 9, 2026, 4:00 AM
Change Window End: July 9, 2026, 4:30 AM
Affected Services:
Expected End-User Impact:
No end-user impact is expected.
Description of Change:
OIT will be updating the authentication method for the eduroam and WPA2 wireless networks.
Change Window Start: July 9, 2026, 6:00 AM
Change Window End: July 9, 2026, 7:00 AM
Affected Services:
Expected End-User Impact:
Users may be prompted to re-authenticate their wireless devices.
Description of Change:
Several Banner database accounts will be temporarily disabled as part of maintenance activities and subsequently re-enabled.
Change Window Start: July 9, 2026, 10:00 AM
Change Window End: July 9, 2026, 11:00 AM
Affected Services:
Expected End-User Impact:
Integrations or applications using the affected accounts may experience temporary interruptions until the accounts are restored.
Description of Change:
OIT will be implementing desktop access changes for select administrative departments, including the removal of the Duo login window at Windows sign-in and requiring FAU VPN access for remote connections.
Change Window Start: July 9, 2026
Change Window End: July 15, 2026
Affected Departments:
Expected End-User Impact:
Users in affected departments will see changes to the Windows login experience and remote access requirements.
If you have questions regarding these maintenance activities, please contact the OIT Help Desk. We appreciate your patience as we work to improve the reliability, security, and performance of FAU technology services.
The MYFAU sign-in issue has been resolved. Services were restored at 8:07 a.m. ET, and users should now be able to access MYFAU without interruption.
We are currently aware of an issue affecting the MYFAU sign-in experience. Users may be unable to log in to MYFAU at this time.
Our team is actively investigating the issue and working to restore service as quickly as possible. We will provide updates as soon as more information becomes available.
OIT will be performing server maintenance from 8:00 p.m. until 9:00 p.m. on Tuesday June 30th. No end user impact is expected as a result of these changes.
OIT is currently investigating issues affecting accounts.fau.edu, specifically impacting the self-service password reset function. We are working to restore full functionality as quickly as possible and appreciate your patience while we resolve this issue.
Update: our team has resolved the issue affecting accounts.fau.edu. Service is restored to normal operation.
We are receiving reports that Microsoft Copilot is currently down or experiencing connectivity issues.
Our IT team is actively monitoring the status from Microsoft and will provide updates as more information becomes available. Thank you for your patience.
Update: The issue is reported as resolved by Microsoft. Copilot is now accessible.
Forms.fau.edu was offline from 6:00 am until 8:10 am. All services have been restored at this time.
Microsoft reports that an ongoing technical issue is currently impacting service connectivity for several Microsoft 365 applications. As a result, users may experience intermittent errors or difficulty accessing Microsoft Copilot at this time.
Update: Microsoft has confirmed the issue is now resolved.
OIT will be performing server maintenance from 8:00 p.m. until 9:00 p.m. on Tuesday May 19th. No end user impact is expected as a result of these changes.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks starting on Wednesday, 5/13/2026 at 10am until Saturday 5/16/2026 at 3am. In addition, the following systems will be specifically impacted:
—————————————————————————————-
CCURE Application Upgrade
Start: 2026-05-13 10:00
End: 2026-05-13 14:00
Services: CCURE Application
Description: Upgrade to improve security, scalability, and platform compatibility.
Impact: Access control system limited; card access works but no unlock events—————————————————————————————-
Zoom-O365 Integration Maintenance
Start: 2026-05-14 07:00
End: 2026-05-14 07:10
Services: Zoom, Microsoft 365 Calendar
Description: Maintenance of Zoom and O365 calendar integration requiring reauthentication.
Impact: Users must reauthenticate Zoom with O365—————————————————————————————–
Server Maintenance (iss.fau.edu)
Start: 2026-05-13 04:00
End: 2026-05-13 04:45
Services: iss.fau.edu
Description: Routine incremental server updates.
Impact: No expected user impact——————————————————————————————-
IAM Group Management Maintenance
Start: 2026-05-14 05:00
End: 2026-05-14 07:00
Services: Grouper, SSO, LDAP
Description: Maintenance on identity management group manager.
Impact: Possible delays in group sync——————————————————————————————–
IAM Identity Updates
Start: 2026-05-14 04:00
End: 2026-05-14 05:00
Services: Accounts, User Manager, MidPoint, Active Directory
Description: Configuration updates to improve IAM data quality and functionality.
Impact: Services restarted; no major impact———————————————————————————————-
Wireless Update (eduroam/fauwpa2)
Start: 2026-05-14 03:00
End: 2026-05-14 04:00
Services: eduroam, fauwpa2
Description: Configuration update to support new equipment.
Impact: Brief authentication interruptions————————————————————————————————-
IAM Cluster Maintenance
Start: 2026-05-15 05:00
End: 2026-05-15 06:00
Services: Accounts, User Manager, MidPoint
Description: Maintenance to prepare for hardware replacement.
Impact: No end-user impact————————————————————————————————-
Non-Degree Maintenance
Start: 2026-05-13 22:00
End: 2026-05-14 00:00
Services: Non-Degree Application
Description: Server maintenance window.
Impact: Possible intermittent downtime—————————————————————————————————-
Network Maintenance
Start: 2026-05-15 05:00
End: 2026-05-15 06:00
Services: Campus Network
Description: Network infrastructure maintenance.
Impact: Campus network devices unavailable——————————————————————————————————-
Wireless Auth Server Change
Start: 2026-05-14 05:00
End: 2026-05-14 06:00
Services: Wireless WPA2, eduroam
Description: Change of wireless authentication server.
Impact: Users may need to reconnect———————————————————————————————————
LMS Apps Server Update
Start: 2026-05-14 05:00
End: 2026-05-14 06:00
Services: lmsapps.fau.edu
Description: Upgrade of LMS web servers with rolling updates.
Impact: Minimal impact expected——————————————————————————————————–
Microsoft Login Maintenance
Start: 2026-05-15 07:00
End: 2026-05-15 08:00
Services: Microsoft Entra
Description: Adjustments to Microsoft login process.
Impact: No expected user impact——————————————————————————————————-
Campus Network Maintenance
Start: 2026-05-16 00:00
End: 2026-05-16 03:00
Services: All campus network services
Description: Campus-wide network maintenance.
Impact: Brief outages across campuses————————————————————————————————————
Banner Production Maintenance
Start: 2026-05-14 00:01
End: 2026-05-14 07:00
Services: Banner Admin, Registration, Self-Service, APIs
Description: Maintenance on Banner production application servers.
Impact: Banner services unavailable