Today, Friday April 17, Ellucian will be performing a Banner Admin restart at 5:00 PM. Banner Admin will be unavailable for approximately 10–15 minutes during this time.
Office of Information Technology
Florida Atlantic University
Banner Maintenance
Posted in Banner and Admin Systems
[RESOLVED] Banner Maintenance
OIT is currently performing Banner maintenance. Banner will be unavailable until 8:00 a.m.
We apologize for any inconvenience caused.
Office of Information Technology
Florida Atlantic University
– Update: OIT has completed maintenance.
Posted in Banner and Admin Systems
[RESOLVED] Banner Admin Access Issues
We are currently experiencing an issue affecting access to Banner Admin. Users may be unable to log in or may encounter errors when attempting to use the system.
Our team is actively investigating the issue, working to identify the root cause and restore service as quickly as possible. Thank you for your patience.
Posted in Banner and Admin Systems
Identity Management System Replacement- Temporary Service Interruption- TOMORROW 3/11 4AM
We will begin the planned replacement of our Identity Management System at 4 AM tomorrow, March 11th.
During this period, services such as account provisioning, account changes, and password synchronization will be temporarily unavailable.
Authentication for existing accounts should not be affected and will continue to function as usual.
We will update you as soon as all services are fully restored.
Thank you for your patience and cooperation.
OIT
[Resolved] TeamDynamix Performance Issues
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available
Update: TeamDynamix is reporting the incident is now resolved
[RESOLVED] Success Network (EAB Navigate) is experiencing issues
Success Network (EAB Navigate) is now fully operational. We will continue to monitor the situation and will place a new post if services degrade in the future.
Success Network (EAB Navigate) is currently experiencing performance issues due to the ongoing AWS outage. Users may encounter slow load times or difficulty accessing the system. We are monitoring the situation and will provide updates as they become available. Thank you for your patience.
OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday and Thursday, 9/17/2025 – 9/18/2025 from 9:00 PM to 9:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Owlforms update
OIT will be performing upgrades for Owlforms on Thursday Sept 18th from 8am to 9am.
Scheduled Time: Thursday, September 18, 2025 at 08:00 AM to 09:00 AM
Impacted Services: Owlforms
End User Impact: Staff
Cisco Voice Cluster Upgrade
The Cisco voice cluster will be upgraded over the following two weeks.
Scheduled Time: Wednesday, September 17, 2025 at 09:00 PM to 11:00 PM
Impacted Services: Cisco phones
End User Impact: Users will be unable to use their Cisco phones at certain points during the upgrade.
[RESOLVED] OnBase unavailable
Update: The issue has been identified and corrected — OnBase is now available. We apologize for the inconvenience.
OnBase is currently unavailable and we are investigating the issue.
Posted in Banner and Admin Systems, Systems
[RESOLVED] Banner Admin Issues
We are experiencing issues with Banner Admin currently. The forms are not being loaded. We are looking at the issue now.
Posted in Banner and Admin Systems
Banner Maintenance
OIT will be performing Banner maintenance tomorrow, Thursday, July 31, from 12:00 a.m. to 7:00 a.m. During this time, Banner will be unavailable.
We apologize for any inconvenience caused.
Office of Information Technology
Florida Atlantic University
Posted in Banner and Admin Systems