[Completed] Network Maintenance 5/20/2017 12:00am-4:00am

The network maintenance scheduled for 5/20/2017 has been completed.

Thank you

Posted in Network and Telecom

Network Maintenance 5/20/2017 12:00am-4:00am

Networking will be performing maintenance on core from 12:00 am to 4:00 am on 5/20/2017. There will be service interruptions impacting access to internet and servers during this window as we implement changes to backbone.

Posted in Network and Telecom

[Resolved] Voicemail services not available

The voicemail service has been restored.

Thank you

Posted in Network and Telecom

Voicemail services not available

We are currently experiencing an issue with the FAU voicemail service.  We are working with the vendor to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Resolved] Voicemail services not available

The voicemail service has been restored.

Thank you

Posted in Network and Telecom

Voicemail services not available

We are currently experiencing an issue with the FAU voicemail service.  We are working with the vendor to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[RESOLVED] Single Sign On issues

We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[Completed] Network maintenance on Saturday May 13 from 12:01 am – 6:00 am

OIT will be performing network maintenance on Saturday, May 13 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 10 – 15 minutes during this window.

Thank you

Posted in Network and Telecom

[RESOLVED] – Single-Sign On issues

**** UPDATE 8:46AM *****

The issue with single-sign on has been resolved and all services have been restored at this time. You may need to close all open browser windows and open a new session before attempting to login.

We thank you for your patience during this time.

OIT

 

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We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Workday

Momentary Network Connectivity Issues

There were momentary network issues today around 11:30 while the network routed around an equipment failure. All devices appear stable at this time and we will continue to monitor for additional issues.

Posted in Network and Telecom