Connectivity Issues from Comcast Xfinity Users

Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.

Posted in Banner and Admin Systems, Network and Telecom, Systems, Workday

[RESOLVED] Intermittent single-sign on issues

Early this morning we experienced issues with single sign on. This affected several of our services such as Banner and FAU Self-Service.

The issue has been resolved and all services should be accessible at this time. If you continue having issues please contact the OIT Help Desk 561.297.3999.

We apologize for the inconvenience this may have caused.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

[Completed] Network maintenance on June 8 from 5:00 am – 6:00 am

OIT will be performing network maintenance on Friday, June 8 from 5:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.

Thank you

Posted in Network and Telecom

[Completed] Network Maintenance – Jupiter Campus 5/28 – 5/29 11:30pm – 6:00am

OIT will be performing network maintenance in Jupiter on Monday, May 28 from 11:30 p.m. until 6:00 a.m. on Tuesday, May 29th.  Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window.  The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

[Completed] Network upgrades in buildings 01, 12, 55, and 73 on May 9, 2018

The network upgrades scheduled for Wednesday, May 9, 2018 have been completed. The following buildings were successfully upgraded: Sanson Life Science (01) Behavioral Sciences (12) Physical Science (55) and General Classroom North (73.)

Thank you

Posted in Network and Telecom

Single sign on maintenance

We will be performing a short update to the Single Sign On System at 3 am Friday the 4th. Some services may experience a brief period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, Launch.fau.edu, and others..

If you experience difficulty accessing any services please contact the Help Desk at your earliest convenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

[Resolved] Network outage at Ft. Lauderdale campus

The network was restored at the Ft. Lauderdale campus at 4:50 am this morning.

Thank you

Posted in Network and Telecom

Network outage at Ft. Lauderdale campus

We are experiencing a network outage at the FAU Ft. Lauderdale campus. We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Completed] NWRDC network upgrade

The NWRDC network upgrade has been completed.

Thank you

Posted in Network and Telecom, Systems

[Rescheduled] Network Maintenance – Jupiter Campus 5/11 12:00am – 6:00am

OIT will be performing network maintenance in Jupiter on Friday, May 11 from 12:00 a.m. until 6:00 a.m.  Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom