Network Maintenance – Jupiter Campus 5/28 – 5/29 11:30pm – 6:00am

OIT will be performing network maintenance in Jupiter on Monday, May 28 from 11:30 p.m. until 6:00 a.m. on Tuesday, May 29th.  Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window.  The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

[Completed] Network upgrades in buildings 01, 12, 55, and 73 on May 9, 2018

The network upgrades scheduled for Wednesday, May 9, 2018 have been completed. The following buildings were successfully upgraded: Sanson Life Science (01) Behavioral Sciences (12) Physical Science (55) and General Classroom North (73.)

Thank you

Posted in Network and Telecom

Single sign on maintenance

We will be performing a short update to the Single Sign On System at 3 am Friday the 4th. Some services may experience a brief period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, Launch.fau.edu, and others..

If you experience difficulty accessing any services please contact the Help Desk at your earliest convenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

[Resolved] Network outage at Ft. Lauderdale campus

The network was restored at the Ft. Lauderdale campus at 4:50 am this morning.

Thank you

Posted in Network and Telecom

Network outage at Ft. Lauderdale campus

We are experiencing a network outage at the FAU Ft. Lauderdale campus. We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Completed] NWRDC network upgrade

The NWRDC network upgrade has been completed.

Thank you

Posted in Network and Telecom, Systems

[Rescheduled] Network Maintenance – Jupiter Campus 5/11 12:00am – 6:00am

OIT will be performing network maintenance in Jupiter on Friday, May 11 from 12:00 a.m. until 6:00 a.m.  Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

Network upgrades in buildings 01, 12, 55, and 73 on May 9, 2018

On Wednesday, May 9, 2018, between 12:00 am and 6:00 am, OIT will upgrade the network in the FAU Sanson Life Science (01) Behavioral Sciences (12) Physical Science (55) and General Classroom North (73) buildings. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the aforementioned buildings. If you have trouble after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

NWRDC network upgrade

On Wednesday, April 18, 2018, between 5:00 am and 6:00 am, the networking department will upgrade the NWRDC connection. This change will cause an interruption to the FAU network at NWRDC. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom, Systems

OIT Systems Maintenance, Thurs. April 12 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/12/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

*************************************************************************************
Student Printing Service Upgrade.
Description of change: OIT will be upgrading Papercut production servers from 16.4 to 18.0.4. This is due in part to fix TLS 1.2 issues with MFD devices as well as add 3D printing capabilities.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Papercut printing.​
Affected systems: Boc22pcapp01, Boc22pcapp02, Boc22pcprt01, Boc22pclyprt01, Jup17pcprt01, Dav90pcprt01​, Ftlbc04pcprt01, Boc22pcoffice01.
Expected End-user impact: During this time, Papercut printing will be unavailable

*************************************************************************************
Account Claiming Self Service Update
Description of change: OIT will be updating the Account claiming service to provide improved user experience.
Downtime window start: 5:00 AM
Downtime window end: 5:00 AM
OIT Units involved in the change FAU Apps
Affected services: Account Self Service
Affected systems: boc22oimwebp1, boc22oimwebp2
Expected End-user impact: None

*************************************************************************************
Systems maintenance
Description of change: OIT will be restarting several systems for maintenance​
Downtime window start: 3:00 AM
Downtime window end: 3:30 AM
Affected services: Graduate Admission Application (http://owlapp.fau.edu)​, external DNS, http://gear.fau.edu​, User Services account tool, eGrades, Jira and Confluence, College of Science web, College of Med web, uachieve, EZProxy​, Filelocker, IDM, HPC, Networking, configuration backup tool​
Affected systems: appadmin, as5, boc22canvascli, boc22frevvoctr, boc22mysql02, boc22ora02, boc22ora04, boc22payaradp, boc22payaranp01, boc22uachieve1, boc22vm102vrt101mrtg, chessboard, chessboard-el7-2, comvmweb01, cosweb1, dsr1, ezproxyweb, filelocker2, gitlab, hpc, idm2, madcat1p, marketing, napalm, ns, ns1, ugapp2, ugapp4, ugapp5​
Expected End-user impact: During this time, some of the listed services may be unavailable for a few minutes

*************************************************************************************
Server Maintenance
Description of change: OIT is applying a patch to enhance functionality of the VIP Content management system​​
Downtime window start: 5:30 AM
Downtime window end: 6:30 AM
Affected services: VIP Content Management System
Affected systems: vip.fau.edu (Boc22coex01)
Expected End-user impact: During this time the VIP system will be unavailable.

************************************************************************************
Load balancer maintenance
Description of change: OIT will be changing the monitor on bigip that checks to see if the production oud servers are up.​
Downtime window start: 6:30 AM
Downtime window end: 7:00 AM
Affected services: None
Affected systems: boc22oudp01 and boc22oudp02
Expected End-user impact: During this time, no end-user impact is expected​

*************************************************************************************
Server Upgrade and Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.​​​
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: All services
Affected systems: adcon, adrms, andisec, ansible, appadmin, as2, as4, as5, banpocbep, banpocdb, banpocidm, banpocjs, banpoclp, banpocwkflw, banpocwl, banpocxe1, bba1, bba2, bba3, bba4, bbda1, bbda2, bbloracle, bblt3sp10, bbm1, boc22aajc, boc22aalmgr, boc22aasiemens1, boc22aaweb, boc22adfs, boc22adfsp, boc22aptven, boc22asmt, boc22azadc, boc22banxe01-30, boc22banxealt01-08, boc22canvascli, boc22cm102srv1, boc22cm102vrt101mrtg, boc22coex01, boc22coex02, boc22dellome, boc22dms02, boc22dns, boc22frevvoctr, boc22jamfccm, boc22jamfim, boc22jmeter, boc22jmeter2, boc22keytracer, boc22kofaxcap, boc22mbes, boc22mssql21, boc22mssql22, boc22mssql31, boc22mssql32, boc22mssql41, boc22mssql42, boc22mssqldev1, boc22mssqldev2, boc22mssqltald1, boc22mssqltald2, boc22mssqltalp1, boc22mssqltalp2, boc22mysql02, boc22nxtcloudd1, boc22oars, boc22oimccp1
boc22ora01, boc22ora02, boc22ora03, boc22ora04, boc22ora05, boc22ora06, boc22ora07, boc22ora09, boc22ora10, boc22payaradp, boc22payaranp01, boc22payaranp02, boc22pcapp01, boc22pcapp01dev, boc22pcapp02, boc22pcapp02dev, boc22pclyprt01, boc22pcoffice01, boc22pcprt01, boc22redis1p, boc22redis2p, boc22redis3p, boc22sacs, boc22sasdoa, boc22sasdt,
boc22saspoa, boc22satrane, boc22sccm, boc22snapc, boc22talweb2, boc22uachieve1, boc22vcenter1, boc22w7dev1, boc22w7dev2,
boc22w81dev1, boc22w81dev2, boc22w8dev2, boc22wapportal, boc22wapspf, boc22web5, boc22whatsup, bocca01, cardaccess, carenet, cas1t, chessboard, chessboard-el7-2, comvmadi01, comvmpsql1, comvmsql01, comvmweb01, comvmweb1, comvmwebdev1, controller, cosweb1, cuttlefish, dhcpboc17, dsr1-6, duo, eprint2, eprint-ol6, exchangeca03, ezproxyweb, faasadvisor, fauappsrv2, filelocker1, filelocker2, filelockerd01, filelockerd02, freeze, frevvo1, frevvo1t, frevvo2t, frevvot, gitlab, hpc, idm1nw, idm2, idm4p, idmgatewaynw, iss, issdev, jenkins2, kube1, kube2, kube3, kube4, ldapboc0, ldapboc0-el6, libweb-live, lintalon0, lintalon1, lists, ls-matlab, ls-medmodel, ,ls-osd, ls-snap, madcat1p, marketing, mcclient, mcoracle, migrate365, modena, napalm, ns, ns1, OracleEM, pinetree, pinky, piwik1, r25-webservice, remotecon, s164n14, s165n113, s165n15, sacs, sctaltcache1, sctaltcache2, sctaltcache3, sctaltcache4, sctaltcache5, sctaltcache6, sctcache1, sctcache2, sctcache3, sctcache4, sctcache5, sctcache6, sepiidae, shibboleth1p, shib-proxy1, shoutcast, spacewalk, starfish, talonx2, tuna2p, ugapp1, ugapp2, ugapp3, ugapp4, ugapp5, vcdb, vcrecorder, wildflymc1, wildflymc2, wordpress, wordpress2, XenAPP00, XenAPP01, XenAPP02, XenAPP-Office, XenAppVDA1, XenAppVDA2, XenDelCont1, XenDelCont2, XenDirector, XenLIC, XenSF1, XenSF2, XenStoreF1, XenStoreF2, XenZDC1, XenZDC2, yakko, bannerprd, banoradev, bbloraclealt, odsprod, odstest, boc22sas1, boc22sas2, boc22sas3, boc22sas4, boc22sast1, boc22sast2, boc22sast3, boc22sast4, boc22esxi01, boc22esxi02
Expected End-user impact: During this time, no end user impact is expected

************************************************************************************

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday