The Boca Raton campus is currently experiencing intermittent internet connectivity affecting both Ethernet and Wi‑Fi connections. Our team is investigating the issue and working to restore stable service as soon as possible.
[Resolved] Eduroam Wi-Fi Outage
The Eduroam Wi-Fi network experienced service disruptions earlier today between approximately 12:30 AM and 8:00 AM.
OIT has resolved the issue, and Eduroam is now functioning as expected.
Posted in Network and Telecom
[Resolved]FAU.edu Website Experiencing Intermittent Issues
Florida Atlantic University is currently experiencing issues affecting FAU.edu and several related web services. Users may encounter slow performance, intermittent connectivity, login issues, or difficulty accessing certain university websites and applications, including Workday.
Update: fau.edu is back online and available.
[RESOLVED] MYFAU Service Notice
Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.
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MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.
Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.
If you encounter an error, please wait a few moments and try again.
Eduroam Stability Improvement
The Office of Information Technology will be applying a configuration change to EduRoam which should improve stability when connecting. The change will be made at 11:15am.
Posted in Network and Telecom
OIT Maintenance Notification – July 29-30, 2026
Scheduled Maintenance and Changes
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
Scheduled Maintenance – July 29–30, 2026
| Maintenance | Time | Impact |
|---|---|---|
| Eduroam | Wed, July 29, 6:45 a.m. – 8:00 a.m. | Maintenance on the Eduroam wireless network and new Mist WiFi services on the Boca Raton campus. No end-user impact expected. |
| TLS Certificate Updates | Wed, July 29, 7:00 a.m. – 8:00 a.m. | TLS certificates will be updated on various VPN and HTTPS services. No end-user impact expected. |
| Student Information & Reporting Server Upgrade | Wed, July 29, 9:00 p.m. – Thu, July 30, 12:00 a.m. | Operating system upgrade supporting student information retrieval and reporting services. Affected services include Banner ODS, reporting dashboards, data warehouse refresh processes, and Oracle DB connections to ODSP, FAUDW, and IEAP. Staff and various departments may experience service interruptions during the maintenance window. |
| Server Maintenance | Wed, July 29, 10:00 p.m. – 11:00 p.m. | Maintenance on Jagger and JSON Services. No interruptions are expected. |
| SnapLogic Maintenance | Wed, July 29, 11:00 p.m. – Thu, July 30, 12:00 a.m. | Maintenance on SnapLogic. No interruptions are expected. |
| OnBase/eDocs Maintenance | Thu, July 30, 4:30 a.m. – 5:00 a.m. | Security updates for the OnBase document management system and eDocs. No end-user impact expected. |
| REDCap Database Maintenance | Thu, July 30, 9:00 p.m. – 11:30 p.m. | REDCap will be unavailable during the maintenance window while database maintenance is performed. |
Network outage SeaTech campus [Resolved]
We are currently experiencing a network outage at the FAU SeaTech campus. We are actively working with the local service provider to identify and resolve the issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
Thank you
Posted in Network and Telecom
Network Outage [Resolved]
We are currently experiencing wired network issues. OIT is actively investigating and working to resolve the issue. Please note: Wireless networks (Wi-Fi) are not affected. Updates will be posted as they become available.
OIT Maintenance Notification – July 22-23, 2026
Scheduled Maintenance and Changes
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
Update: Rescheduled – Friday, July 24
Eduroam Certificate Renewal
Time of Change: 7:00AM – 7:30AM
Impact: Users may be prompted to accept a new certificate.
Completed / In Progress – Wednesday, July 22
| Maintenance | Time | Impact |
|---|---|---|
| WAN Router Code Upgrade | 6:00 AM – 7:00 AM | No end-user impact expected. Traffic will roll over to Jupiter during the upgrade. |
| TLS Certificate Updates | 7:00 AM – 8:00 AM | VPN and HTTPS services. No end-user impact expected. |
Thursday, July 23
Infrastructure & Network
| Maintenance | Time | Impact |
|---|---|---|
| BigIP Load Balancer Maintenance | 5:00 AM – 5:30 AM | Numerous enterprise services affected, including MyFAU, Banner, SSO, VPN, LDAP, PaperCut, and others. No impact expected. |
| LDAP/OUD Server Maintenance | 5:30 AM – 6:00 AM | Applications directly connected to OUD LDAP servers. No impact expected. |
| Eduroam Certificate Renewal | 7:00 AM – 7:30 AM | Users may be prompted to accept a new certificate. |
| FAUGuest Wireless Controller Certificate Update (Harbor Branch, Jupiter, Davie, Fort Lauderdale) | 5:30 PM – 6:30 PM | Affects users connected to the FAUGuest wireless network. |
Banner / Administrative Systems
| Maintenance | Time | Impact |
|---|---|---|
| Database Maintenance (Banner & AppWorx) | 12:00 AM – 7:00 AM | Database unavailable during maintenance window. |
| Slate Scholarship to Banner Information Update | 12:00 AM – 8:00 AM | Staff and students may be affected. Additional column added to Banner staging table. |
Application & Website Maintenance
| Maintenance | Time | Impact |
|---|---|---|
| Server Maintenance (assessment.fau.edu, crosswalk.fau.edu, grademan.fau.edu, SoftLic.fau.edu, techfee.fau.edu, transient.fau.edu, iss.fau.edu) | 4:00 AM – 4:30 AM | No user impact expected. Security updates only. |
| EZ Advising Updates | 7:00 AM – 8:00 AM | Student-facing advising processes may be affected. |