[Service Restored] Seatec Wan Service Down

Service has been restored to facility.

Posted in Network and Telecom

(Status Update) – Emergency Network Maintenance – 5:00 p.m. until 6:30 p.m.

OIT will be performing emergency network maintenance between 5:00 p.m. until 6:30 p.m. today to address urgent issues. The Boca Raton and Jupiter campuses are expected to experience 2-3 disruptions of up to a minute, while other campuses and sites will experience a disruption of about 10 minutes.

Posted in Network and Telecom

Emergency Network Maintenance – All Campuses from 1:00 p.m. until 6:00 p.m.

OIT will be performing emergency network maintenance between 1:00 p.m. until 6:00 p.m. today to address urgent issues. The Boca Raton and Jupiter campuses are expected to experience 2-3 disruptions of up to a minute, while other campuses and sites will experience a disruption of about 10 minutes. All network traffic will be impacted. We will post another announcement with a narrower window shortly before actual impact will begin.

Posted in Network and Telecom

Intermittent Internet Issues

The Boca Raton campus is currently experiencing intermittent internet connectivity affecting both Ethernet and Wi‑Fi connections. Our team is investigating the issue and working to restore stable service as soon as possible.

Posted in Network and Telecom

[Resolved] Eduroam Wi-Fi Outage

The Eduroam Wi-Fi network experienced service disruptions earlier today between approximately 12:30 AM and 8:00 AM.

OIT has resolved the issue, and Eduroam is now functioning as expected.

Posted in Network and Telecom

[Resolved]FAU.edu Website Experiencing Intermittent Issues

Florida Atlantic University is currently experiencing issues affecting FAU.edu and several related web services. Users may encounter slow performance, intermittent connectivity, login issues, or difficulty accessing certain university websites and applications, including Workday.

Update: fau.edu is back online and available.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

⚠️ MYFAU Service Notice

MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.

Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.

If you encounter an error, please wait a few moments and try again.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[RESOLVED] MYFAU Service Notice

Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.


########################

MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.

Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.

If you encounter an error, please wait a few moments and try again.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

Eduroam Stability Improvement

The Office of Information Technology will be applying a configuration change to EduRoam which should improve stability when connecting. The change will be made at 11:15am.

Posted in Network and Telecom

OIT Maintenance Notification – July 29-30, 2026

Scheduled Maintenance and Changes

The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:

Scheduled Maintenance – July 29–30, 2026
MaintenanceTimeImpact
EduroamWed, July 29, 6:45 a.m. – 8:00 a.m.Maintenance on the Eduroam wireless network and new Mist WiFi services on the Boca Raton campus. No end-user impact expected.
TLS Certificate UpdatesWed, July 29, 7:00 a.m. – 8:00 a.m.TLS certificates will be updated on various VPN and HTTPS services. No end-user impact expected.
Student Information & Reporting Server UpgradeWed, July 29, 9:00 p.m. – Thu, July 30, 12:00 a.m.Operating system upgrade supporting student information retrieval and reporting services. Affected services include Banner ODS, reporting dashboards, data warehouse refresh processes, and Oracle DB connections to ODSP, FAUDW, and IEAP. Staff and various departments may experience service interruptions during the maintenance window.
Server MaintenanceWed, July 29, 10:00 p.m. – 11:00 p.m.Maintenance on Jagger and JSON Services. No interruptions are expected.
SnapLogic MaintenanceWed, July 29, 11:00 p.m. – Thu, July 30, 12:00 a.m.Maintenance on SnapLogic. No interruptions are expected.
OnBase/eDocs MaintenanceThu, July 30, 4:30 a.m. – 5:00 a.m.Security updates for the OnBase document management system and eDocs. No end-user impact expected.
REDCap Database MaintenanceThu, July 30, 9:00 p.m. – 11:30 p.m.REDCap will be unavailable during the maintenance window while database maintenance is performed.
Posted in Banner and Admin Systems, Network and Telecom, Research Computing, Snaplogic, Systems, Uncategorized