Network Maintenance – February 27th from 5:00 a.m. until 6:30 a.m.

OIT will be performing network maintenance in the early morning hours of February 27th from 5:00 a.m. until 6:30 a.m. Network connectivity on the Boca Raton campus and to services on the Boca Raton campus may experience brief interruptions during the maintenance window.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[Resolved] Partial network outage in Davie – Liberal Arts Building

The network has been restored in the Davie Liberal Arts Building.

Thank you

Posted in Network and Telecom

Partial network outage in Davie – Liberal Arts Building

We are experiencing a partial network outage on the Davie campus that is affecting the third and fourth floors of the Liberal Arts Building. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

Network maintenance on March 3 – 4 from 11:30 pm – 6:00 am

OIT will be performing network maintenance beginning on Sunday, March 3 from 11:30 p.m. until 6:00 a.m. on Monday, March 4. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 30 minutes during this window.

Thank you

Posted in Network and Telecom, Systems

[RESOLVED] Intermittent Network Issues

We are currently experiencing intermittent network issues. This may impact connectivity to the Internet. Our team is working to resolve the issue as soon as possible.  We will post updates as soon as they become available.

We apologize for the inconvenience.

OIT

Posted in Network and Telecom, Systems

[Resolved] Network outage at Ft. Lauderdale campus

The network has been restored at the Ft. Lauderdale campus.

Thank you

Posted in Network and Telecom

Network outage at Ft. Lauderdale campus

We are experiencing a network outage at the FAU Ft. Lauderdale campus. We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[RESOLVED] Intermittent telephone Issues

****** UPDATE – 11:40AM*********

The issue with the phone system has been resolved. You are now able to call the university from the outside.

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We are currently experiencing some intermittent inbound phone system issues. This impacts when calling the University from outside the University.

We are working with the vendor to resolve the issue.

We apologize for the inconvenience this may cause.

OIT

 

Posted in Network and Telecom

OIT Systems Maintenance – Thurs. Jan 17 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/17/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Web-based User authentication system maintenance
Description of change: Migrate the CAS SSO services database to a new database
Downtime window start: 4:00 AM
Downtime window end: 5:00 AM
Affected services: Single Sign On​
Affected systems: Single-sign on servers and databases
Expected End-user impact: During this time no end user impact is expected.

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Identity Management System Updates
Description of change: Applying security patches to the identity management system (OIM) and bug fixes for account claiming.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
OIT Units involved in the change IDM Team
Affected services: Account Self Service
Affected systems: ​OIM web servers
Expected End-user impact: During this time no end user impact is expected.

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Banner Admin Pages Maintenance
Description of change: Restart Banner Admin pages with updated Oracle DB library.​
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: Banner Admin Pages
Affected systems: Banner XE server
Expected End-user impact: Banner Admin Pages will be unavailable during the restart.

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Banner Maintenance
Description of change: OIT will be upgrading the Application Navigator module (BANNER XE) and patching the Mass Data Update Utility module (BANNER 8) during the FAUP maintenance window on Thursday, January 17, 2019.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: No service impact expected
Affected systems: BANNER (8 and XE)
Expected End-user impact: During this time, no end user impact is expected

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University accreditation system upgrade
Description of change: OIT will be upgrading the software used for accreditation​ on request of the vendor​​
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: http://xitracs.fau.edu​
Affected systems: xitracs
Expected End-user impact: The http://xitracs.fau.edu site will be unavailable during the window​

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Posted in Banner and Admin Systems, Network and Telecom, Systems

Core Network Maintenance – Thursday January 10th from 7:00 a.m. until 7:30 a.m.

OIT will be performing emergency network maintenance tomorrow morning from 7:00 a.m. until 7:30 a.m. to replace a failed component in core network equipment. We do not anticipate any disruption in network connectivity during the maintenance window.

Posted in Banner and Admin Systems, Network and Telecom, Systems