Workday is currently unavailable due to an unexpected service interruption. Our teams are actively investigating the issue and will provide updates as more information becomes available.
Update: Workday is functional as of 8/13
Workday is currently unavailable due to an unexpected service interruption. Our teams are actively investigating the issue and will provide updates as more information becomes available.
Update: Workday is functional as of 8/13
We are aware of an issue affecting the Password Reset function of accounts.fau.edu, where users may become stuck on the “Finding your account” screen. Our team is investigating the problem and working to restore normal functionality as quickly as possible.
Update: The issue has been resolved. Password resets are now working as expected.
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
| Maintenance | Time | Impact |
|---|---|---|
| Eduroam | Wed, July 29, 6:45 a.m. – 8:00 a.m. | Maintenance on the Eduroam wireless network and new Mist WiFi services on the Boca Raton campus. No end-user impact expected. |
| TLS Certificate Updates | Wed, July 29, 7:00 a.m. – 8:00 a.m. | TLS certificates will be updated on various VPN and HTTPS services. No end-user impact expected. |
| Student Information & Reporting Server Upgrade | Wed, July 29, 9:00 p.m. – Thu, July 30, 12:00 a.m. | Operating system upgrade supporting student information retrieval and reporting services. Affected services include Banner ODS, reporting dashboards, data warehouse refresh processes, and Oracle DB connections to ODSP, FAUDW, and IEAP. Staff and various departments may experience service interruptions during the maintenance window. |
| Server Maintenance | Wed, July 29, 10:00 p.m. – 11:00 p.m. | Maintenance on Jagger and JSON Services. No interruptions are expected. |
| SnapLogic Maintenance | Wed, July 29, 11:00 p.m. – Thu, July 30, 12:00 a.m. | Maintenance on SnapLogic. No interruptions are expected. |
| OnBase/eDocs Maintenance | Thu, July 30, 4:30 a.m. – 5:00 a.m. | Security updates for the OnBase document management system and eDocs. No end-user impact expected. |
| REDCap Database Maintenance | Thu, July 30, 9:00 p.m. – 11:30 p.m. | REDCap will be unavailable during the maintenance window while database maintenance is performed. |
We are currently experiencing a network outage at the FAU SeaTech campus. We are actively working with the local service provider to identify and resolve the issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
Thank you
We are currently experiencing wired network issues. OIT is actively investigating and working to resolve the issue. Please note: Wireless networks (Wi-Fi) are not affected. Updates will be posted as they become available.
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
Eduroam Certificate Renewal
Time of Change: 7:00AM – 7:30AM
Impact: Users may be prompted to accept a new certificate.
| Maintenance | Time | Impact |
|---|---|---|
| WAN Router Code Upgrade | 6:00 AM – 7:00 AM | No end-user impact expected. Traffic will roll over to Jupiter during the upgrade. |
| TLS Certificate Updates | 7:00 AM – 8:00 AM | VPN and HTTPS services. No end-user impact expected. |
| Maintenance | Time | Impact |
|---|---|---|
| BigIP Load Balancer Maintenance | 5:00 AM – 5:30 AM | Numerous enterprise services affected, including MyFAU, Banner, SSO, VPN, LDAP, PaperCut, and others. No impact expected. |
| LDAP/OUD Server Maintenance | 5:30 AM – 6:00 AM | Applications directly connected to OUD LDAP servers. No impact expected. |
| Eduroam Certificate Renewal | 7:00 AM – 7:30 AM | Users may be prompted to accept a new certificate. |
| FAUGuest Wireless Controller Certificate Update (Harbor Branch, Jupiter, Davie, Fort Lauderdale) | 5:30 PM – 6:30 PM | Affects users connected to the FAUGuest wireless network. |
| Maintenance | Time | Impact |
|---|---|---|
| Database Maintenance (Banner & AppWorx) | 12:00 AM – 7:00 AM | Database unavailable during maintenance window. |
| Slate Scholarship to Banner Information Update | 12:00 AM – 8:00 AM | Staff and students may be affected. Additional column added to Banner staging table. |
| Maintenance | Time | Impact |
|---|---|---|
| Server Maintenance (assessment.fau.edu, crosswalk.fau.edu, grademan.fau.edu, SoftLic.fau.edu, techfee.fau.edu, transient.fau.edu, iss.fau.edu) | 4:00 AM – 4:30 AM | No user impact expected. Security updates only. |
| EZ Advising Updates | 7:00 AM – 8:00 AM | Student-facing advising processes may be affected. |
This issue has been resolved.
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We are currently experiencing an issue with links.fau.edu, the service that powers FAU’s custom shortcut URLs.
As a result, any FAU shortcut link that uses the links.fau.edu domain will not work at this time.
Our team is actively working to restore service as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.
Our production WebFocus service is currently experiencing issues, this includes Leap Ahead. Users are getting a message “The resource did not process correctly”.
The Office of Information Technology (OIT) will be performing routine systems maintenance, including but not limited to server reboots, security updates, configuration changes, and infrastructure upgrades during approved maintenance windows. The following systems and services may be impacted:
Description of Change:
OIT will be performing server maintenance that will require downtime for OWLDone and SPOT.
Change Window Start: July 7, 2026, 10:00 PM
Change Window End: July 8, 2026, 12:00 AM
Affected Services:
Expected End-User Impact:
Faculty and students may be unable to access OWLDone and SPOT during the maintenance window.
Description of Change:
OIT will be making configuration changes to Banner Access Management and related database tables.
Change Window Start: July 7, 2026, 5:00 PM
Change Window End: July 7, 2026, 6:00 PM
Affected Services:
Expected End-User Impact:
No end-user impact is anticipated.
Description of Change:
OIT will be performing server maintenance affecting several enterprise applications and services. Some applications may experience intermittent outages while UAchieve will be unavailable.
Change Window Start: July 8, 2026, 10:00 PM
Change Window End: July 9, 2026, 12:00 AM
Affected Services:
Expected End-User Impact:
Users may experience intermittent service interruptions. UAchieve will be unavailable during the maintenance window.
Description of Change:
OIT will be performing scheduled maintenance on Banner.
Change Window Start: July 9, 2026, 12:00 AM
Change Window End: July 9, 2026, 7:00 AM
Affected Services:
Expected End-User Impact:
Banner Admin and Banner Self-Service will be unavailable during the maintenance window.
Description of Change:
OIT will be applying incremental security updates to several web servers.
Change Window Start: July 9, 2026, 4:00 AM
Change Window End: July 9, 2026, 4:30 AM
Affected Services:
Expected End-User Impact:
No end-user impact is expected.
Description of Change:
OIT will be updating the authentication method for the eduroam and WPA2 wireless networks.
Change Window Start: July 9, 2026, 6:00 AM
Change Window End: July 9, 2026, 7:00 AM
Affected Services:
Expected End-User Impact:
Users may be prompted to re-authenticate their wireless devices.
Description of Change:
Several Banner database accounts will be temporarily disabled as part of maintenance activities and subsequently re-enabled.
Change Window Start: July 9, 2026, 10:00 AM
Change Window End: July 9, 2026, 11:00 AM
Affected Services:
Expected End-User Impact:
Integrations or applications using the affected accounts may experience temporary interruptions until the accounts are restored.
Description of Change:
OIT will be implementing desktop access changes for select administrative departments, including the removal of the Duo login window at Windows sign-in and requiring FAU VPN access for remote connections.
Change Window Start: July 9, 2026
Change Window End: July 15, 2026
Affected Departments:
Expected End-User Impact:
Users in affected departments will see changes to the Windows login experience and remote access requirements.
If you have questions regarding these maintenance activities, please contact the OIT Help Desk. We appreciate your patience as we work to improve the reliability, security, and performance of FAU technology services.