Google Docs phishing Scam

Google is currently investigating a phishing email that is appearing as Google Docs. Please do not click on the link for any unknown shared google doc requests. If you have clicked the link, please make sure to change your Owl Apps and FAU password as soon as possible.

For further assistance resetting your password or any questions please contact the OIT help desk at 561-297-3999.

OIT

Posted in Educational Technologies, Email, Google App Status Feed

[RESOLVED] Intermittent blackboard login error

Issue has been resolved.

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Some users may experience an error trying to log into blackboard. We are currently investigating and working to resolve as soon as possible.

We apologize for the inconvenience.

OIT

Posted in Educational Technologies, Uncategorized

[RESOLVED]FAUGuest SMS verification currently unavailable

FAUGuest SMS verification currently unavailable. We are working to resolve the issue as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Network and Telecom, Systems, Uncategorized

[RESOLVED] Account Activation and FAUGuest- SMS verification Unavailable for some carriers

***** Update – 8:40pm *****

The issue with SMS has been resolved and should be working for all carriers at this time.

You are now able to opt-in for SMS verification during account activation.

SMS verification for FAUguest wireless is also available again.

We apologize for the inconvenience this may have caused during the outage.

Thank you.

OIT

 

********** End of update ***************

We are currently experiencing an issue with the SMS verification for AT&T, Sprint, and possibly other phone carriers.

During account activation, please opt out of this section to continue with activating your account. FAUGuest SMS verification is also unavailable.

We have contacted the vendor for support.

We apologize for the inconvenience.

OIT

 

 

Posted in Uncategorized

[RESOLVED] Sharepoint currently unavailable

****UPDATE****
The issue with SharePoint has been resolved.

*******************************************************************

Sharepoint is currently unavailable. We are currently investigating and working to resolve as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

[RESOLVED]Possible Service degradation of Duo services

Duo Security provided the following status regarding their service:

New Incident Status: Identified
We have confirmed that the network connectivity issues that one of our infrastructure provides is experiencing is causing a degradation of Duo services on some deployments. We are actively working to minimize and remove the impact to customers on affected deployments.

We will follow the status and update when available. The status is also available here: https://status.duo.com/

OIT

Posted in Systems, Uncategorized

Sporadic networking issues may cause brief connectivity issues

Sporadic networking issues may cause brief connectivity issues. We are aware of the issue and working to resolve as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

[RESOLVED] Helpdesk ticketing system intermittently unavailable

***** The issues with the helpdesk ticketing system have been resolved. *******

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We are currently experiencing intermittent issues with accessing TeamDynamix, the help desk ticketing system. You may receive a Service Unavailable error. We have contacted the vendor and will update this status as we receive more information.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

Registration (Add or Drop) is currently unavailable

Registration (Add or Drop Classes) is currently unavailable. We are working on resolving the issue as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

MyFAU currently Unavailable

The MyFAU login portal is currently unavailable. We are currently investigating the cause to resolve as soon as possible.

Blackboard, email and other FAU services are available by their direct web address.

We apologize for the inconvenience.

 

 

Posted in Uncategorized