[Resolved] AT&T Outage affecting phone service

Our service provider AT&T is currently experiencing a widespread outage which is affecting phone and internet service. On campus phones, as well as AT&T cell phones may be affected. They are working to resolve and we will update as we receive additional information.

OIT

Posted in Network and Telecom, Uncategorized

[RESOLVED]Google Gmail disruption

Update from Google:

The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. If you are still experiencing an issue, please contact us via the Google Help Center.

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We have recieved multiple reports of being unable to email gmail users. Google status does show they are currently experiencing a disruption with their gmail services.

We will continue to monitor and update as we receive additional information.

OIT

Posted in Email, Uncategorized

Google Apps- including Owl Mail unavailable

Google Apps are currently experiencing an outage. Student Owl Mail email, YouTube, Google Drive, and other google services may not be available or you may not be able to login. We will update as google provides additional information.

OIT

Posted in Educational Technologies, Email, Systems, Uncategorized

Wellness Attestation Report not currently updating

We have identified an issue with the Attestation reports updating properly. Please disregard the overdue email notifications you may have received. We are working to resolve as soon as possible.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized, Workday

[Resolved]Remote Desktop issues

We have identified the issue and it has been resolved. Please reboot your laptop or home computer, connect to VPN, and then try to Remote Desktop to your computer again.

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We are receiving multiple reports of users unable to remotely connect (Remote Desktop) to computers on campus. We are currently investigating and will update once we have more information.

OIT

Posted in Network and Telecom, Systems, Uncategorized

Global CenturyLink internet Outage may affect access to some FAU services

Global CenturyLink internet Outage may affect access to some FAU services such as Workday and Duo Mobile. It appears to be impacting Comcast/Xfinity customers with some services.

We are monitoring the situation and will update as soon as more information is available.

OIT

Posted in Network and Telecom, Systems, Uncategorized, Workday

Possible Single Sign on Errors when accessing FAU services

We are currently experiencing an issue with single sign on and you may possibly experience delayed logins or receive an error upon trying to access an FAU service such as Canvas, MyFAU, or Workday. We are currently investigating the cause to resolve as soon as possible.

OIT

Posted in Banner and Admin Systems, Email, Instructional Technologies, Network and Telecom, Systems, Workday

Possible Duo Authentication delays or timeouts

At this time we have identified an issue with accessing our Duo Administration site and there may be delays or timeouts with other Duo authentications, such as push notifications and SMS authentications.

Please see the status provided by Duo:

We are currently investigating an issue with authentication delays, timeouts, and issues loading the Duo Authentication Prompt iframe on multiple deployments. We are working to correct the issue as soon as possible.

We will update this status once more information is available.

OIT

 

Posted in Systems, Uncategorized

Owl Done and possibly other FAU services unavailable

At this time we have identified that Owl Done is unavailable. We are currently investigating the cause and will update the status as we learn more. Other FAU services may also be affected.

We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized

[RESOLVED]Possible issues with connecting via Remote Desktop

This issue has been identified and resolved. You should now be able to remote desktop to your computer with your hostname.

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At this time, we have had several reports of users unable to connect to their campus desktops via remote desktop.

We are currently investigating and will update with more information once available.

 

OIT

Posted in Systems