Currently new account activations and “Forgot your Password” options are unavailable. We are currently investigating and working to resolve as soon as possible.
OIT
[RESOLVED]Account Self-Service is unavailable
Account Self-Service for account activation and resetting your password is currently unavailable. We are investigating and will post updates as we have available.
OIT
Posted in Systems, Uncategorized
[RESOLVED] Some MyFAU Modules may not load properly
The issue has been resolved and MyFAU is fully functioning at this time.
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We are currently investigating why certain MyFAU modules may not properly load. If a part of the MyFAU page will not load properly, refreshing may resolve the issue.
We are working to resolve this as soon possible and apologize for any inconvenience.
OIT
[RESOLVED] Issues with password changes
UPDATE: The password sync issue has been resolved and users can proceed with changing their passwords.
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We are currently experiencing some issues with password changes not synchronizing to all systems.
OIT is investigating the issue and we hope to resolve the issue as soon as possible. During this time, we ask that you refrain from changing your password.
We will update this post when the issue has been resolved.
Posted in Systems, Uncategorized
[RESOLVED]Success Network (EAB Navigate) is currently experiencing slowness.
The Success Network (EAB Navigate) system is currently experiencing slow loading and navigating within the system. The vendor has been notified and we will post an update as we have additional information.
OIT
New MYFAU design launches 7/31/23 4am-6am
UPDATE: Icons are now loading properly. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
UPDATE: Some icons are not loading properly and we are working to resolve as soon as possible. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
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MYFAU will launch a redesign from 4am-6pm. During this time some pages may not load or show an error while we make the changes. Please clear your browsers cache if you experience an error after 6am. FAU | Clear Your Cache Also, if you have any bookmarks saved and the page is not properly loading, please visit https://myfau.fau.edu
[RESOLVED] Issues logging into uAchieve and Office Apps
We have identified and resolved these issues. Login to uAchieve and Office Apps has been resolved.
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After our single sign on upgrade we have identified that users are receiving Access Denied when trying to access uachieve. We also have identified that logging into Office apps on Windows for the first time is giving a white screen. We recommend logging into Office apps via the web until we update this status.
The issue with logging into the library information systems has been resolved.
We are currently debugging and will update this post as we have a status.
We apologize for the inconvenience.
OIT
Success Network (EAB Navigate) is currently experiencing an outage.
The Success Network (EAB Navigate) system is currently experiencing an outage. Students and Faculty/Staff are unable to login at this time.
The vendor has been notified, and we will post an update once we have more information.
Posted in Educational Technologies, Uncategorized
[RESOLVED]Workday Unavailable
Workday is currently unavailable. We have reached out to the vendor and will update as we have more information.
We apologize for the inconvenience.
OIT
Network and telephone outages due to power outages
We are currently experiencing network and telephone outages due to power outages in the following buildings:
12 BS BEHAVIORAL SCIENCES
1 SC SANSON LIFE SCIENCES BUILDING
35 and 35-A RS RESEARCH SUPPORT FACILITY
OIT
Posted in Network and Telecom, Uncategorized