[RESOLVED]MyFAU icons not properly displaying

The vendor has resolved the issue and the icons are restored.


We have identified that some of the MyFAU icons are not properly displaying. We have contacted the vendor and will update as soon as we have more information.

Office of Information Technology

Posted in Educational Technologies, Email, Systems, Uncategorized

[RESOLVED]Account Activations and Password resets unavailable

We are currently investigating issues with password resets and account activations.

We apologize for the inconvenience and will update this status as soon as possible.


Posted in Email, Systems, Uncategorized

Malwarebytes currently blocking Google

We have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.

Posted in Email, Network and Telecom, Systems, Uncategorized

Single-sign on delays and errors

We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.


Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Network Maintenance: July 21 5-6am

As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

RESOLVED: Password Changes not currently synchronizing

Password synchronization issues have been resolved and you can proceed with password changes.


We have identified that changes to your password are not properly synchronizing through the system. This may prevent you from accessing some services such as signing into your domain computer or the network. Please hold off from changing your password at this time.

We are working to resolve as soon as possible and apologize for any inconvenience.


Posted in Systems, Uncategorized

Possible Frevvo, egrades, and 4P issues this morning- Resolved by 9:20am

We identified that there may have been issues with Frevvo, egrades, and 4P this morning. Issues were resolved by 9:20am this morning.

We apologize for any inconvenience.


Posted in Educational Technologies, Systems, Uncategorized

Workday currently unavailable

There is currently a service interruption happening with Workday.  Workday is aware of the issue.

Posted in Uncategorized, Workday

Network Switch failure in Fleming

We are currently experiencing a network switch failure in Fleming that is affecting the wired, wireless, and phone network on the 3rd and 4th floor.

Posted in Network and Telecom

SPOT evaluation issues

We are currently aware and investigating reported issues with SPOT evaluations for faculty. We will update this status once we have additional information or the issue is resolved.

We apologize for any inconvenience.


Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Uncategorized