Global CenturyLink internet Outage may affect access to some FAU services

Global CenturyLink internet Outage may affect access to some FAU services such as Workday and Duo Mobile. It appears to be impacting Comcast/Xfinity customers with some services.

We are monitoring the situation and will update as soon as more information is available.

OIT

Posted in Network and Telecom, Systems, Uncategorized, Workday

Possible Single Sign on Errors when accessing FAU services

We are currently experiencing an issue with single sign on and you may possibly experience delayed logins or receive an error upon trying to access an FAU service such as Canvas, MyFAU, or Workday. We are currently investigating the cause to resolve as soon as possible.

OIT

Posted in Banner and Admin Systems, Email, Instructional Technologies, Network and Telecom, Systems, Workday

Possible Duo Authentication delays or timeouts

At this time we have identified an issue with accessing our Duo Administration site and there may be delays or timeouts with other Duo authentications, such as push notifications and SMS authentications.

Please see the status provided by Duo:

We are currently investigating an issue with authentication delays, timeouts, and issues loading the Duo Authentication Prompt iframe on multiple deployments. We are working to correct the issue as soon as possible.

We will update this status once more information is available.

OIT

 

Posted in Systems, Uncategorized

Owl Done and possibly other FAU services unavailable

At this time we have identified that Owl Done is unavailable. We are currently investigating the cause and will update the status as we learn more. Other FAU services may also be affected.

We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized

[RESOLVED]Possible issues with connecting via Remote Desktop

This issue has been identified and resolved. You should now be able to remote desktop to your computer with your hostname.

—————————————————————–

At this time, we have had several reports of users unable to connect to their campus desktops via remote desktop.

We are currently investigating and will update with more information once available.

 

OIT

Posted in Systems

[RESOLVED]Office 365 email may be unavailable for some users

Microsoft resolved this issue by 2:40AM 4/21/20

——————————————————————————————————————

Office 365 users may experience 500 errors when attempting to access their email via web access, Mobile, or email clients.

Microsoft is currently investigating.

We will provide updates as they are available.

OIT

Posted in Email, Systems

[RESOLVED]WebEx: Currently unable to login

This issue has been resolved.

————————————————————-
At this time the WebEx authentication is unavailable. If you are not already logged into WebEx you will be unable to login.

We are working to resolve as soon as possible and apologize for any inconvenience.

OIT

Posted in Canvas / LMS, Educational Technologies

[RESOLVED]WebEx Meetings not appearing in Canvas

Update – Cisco has identified and resolved the issue for most affected sites. Most sites should now see their courses in their properly configured state. Please standby if any courses on your site are still in setup mode or are experiencing any related issues.
——————————————————————————————————

The Cisco Webex tool in Canvas is currently experiencing a synchronization issue. We have reached out to Cisco for a resolution and will post updates as we receive them. If you do not see your meetings/recordings in Canvas, they are still available and accessible via https://fau.webex.com. Please view the guides linked below for instructions on how to schedule, join, and host meetings, and how to share and view recordings through fau.webex.com.

 

Posted in Canvas / LMS, Educational Technologies

[Resolved] WebEx degraded performance and audio issues

We received reports that some users experienced degraded in-meeting performance, audio disconnections or no audio options.

This seemed to be resolved by 10:29am.

Posted in Educational Technologies, Instructional Technologies

University form server (frevvo) authentication issues

We are currently experiencing some authentication issues when trying to login to Frevvo. We are working to resolve this as soon as possible and apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems, Uncategorized
Calendar
February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728