[Resolved] Zoom: Live transcription services are unavailable

Zoom has resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings.

Posted in Canvas / LMS, Video Conferencing

Zoom: Live transcription services are unavailable

Zoom has received reports of users being unable to utilize Live Transcription services within Zoom Meetings. Cloud Recording transcriptions are not impacted. Zoom is currently investigating and will provide updates as they have them.

Posted in Canvas / LMS, Video Conferencing

[Resolved] – Cisco Webex Connection through Canvas is currently unavailable

UPDATE:

Users should now be able to access their Webex sessions from within Canvas

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User are currently experiencing issues connecting to Webex from within in Canvas.

Webex is aware of the issue and is currently implementing a fix, however, there has not been a timeline of when this will be resolved. In the meantime, webex users can access webex by going directly to https://fau.webex.com and if sharing the webex link with students is required, please follow these instructions.

For more updates about Cisco Webex’s Education Connector, click here.

Posted in Canvas / LMS, Educational Technologies

[RESOLVED] Page errors when attempting to access Canvas

UPDATE:

#2 Canvas should now be operational. A fix was applied and is currently being monitored. (10:25 AM est)

#1 Canvas has identified the issue and applying a fix. (9:07 AM est)


When trying to access Canvas, users may get a 504 Gateway Time-Out error.

This has been reported to Canvas and they are currently investigating the issue.

https://status.instructure.com/

 

 

Posted in Canvas / LMS, Educational Technologies

[Resolved] Turnitin Emergency Maintenance

Turnitin has reported that all systems are back to being fully operational. Turnitin assignments in Canvas should be back to normal.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies

[Identified] Turnitin Emergency Maintenance

Turnitin Emergency Maintenance is complete. For all customers using Turnitin Feedback Studio, they have restored the ability to submit papers and view similarity scores, access submissions, and use grading tools. Details of student paper matches in the similarity report are not currently available. They are continuing to investigate and working towards complete service restoration.
For updates, please visit Turnitin’s Status Page: https://bit.ly/352sLlJ
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies

Turnitin Emergency Maintenance

Turnitin is currently undergoing Emergency Maintenance. Turnitin services and assignments will be inaccessible during this period. There is no ETA at this time, but we will keep this announcement updated as we get more info. For updates, please visit Turnitin’s Status Page: https://bit.ly/352sLlJ
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies

[Resolved] Zoom Cloud Recording Delays

Zoom has resolved the cloud recording delays issue and is monitoring performance.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

Zoom Cloud Recording Delays

We have received reports of delayed cloud recording processing. Zoom is investigating this matter.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

WebEx recordings unavailable

Due to extended maintenance, WebEx recordings are currently unavailable.

Posted in Canvas / LMS, Lecture Capture