This incident is resolved and all services are back to normal operation.
[Resolved] Canvas users experiencing slowness with multiple features
Sonic Foundry will be updating FAU’s Mediasite to the latest release during their scheduled maintenance window on May 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
[Resolved] Mediasite Instability
Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.
Users may experience long loading times and error messages when attempting to access Mediasite and Mediasite presentations. Engineers are investigating the issue now and OIT will provide updates as they become available.
Zoom Google Chrome extension update
The Zoom Google Chrome extension will be updated on November, 26, 2022. After the upgrade, users will be asked to log-in manually the first time they open their browser and use the Google Chrome extension.