The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
[NETWORK DISRUPTION] – Boca Raton Campus – 9:35 a.m. to 9:45 a.m.
The Boca Raton campus experienced network disruptions between 9:35 a.m. and 9:45 a.m. today due to hardware issues. These disruptions may have prevented users from accessing FAU technology services as well as access to the internet from most FAU campuses.
Posted in Canvas / LMS, Network and Telecom
Mediasite Update
Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
Simple Syllabus Working Slower Than Usual
Simple Syllabus is experiencing slow-downs and sporadic errors because of start-of-semester web traffic. They have notified us that they are addressing this issue through the evening to bring things back up to speed.
Posted in Canvas / LMS, Educational Technologies
RESOLVED: Some Mediasite Catalog Presentations Unavailable
The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.
Tagged with: Canvas, Mediasite
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Mandatory Zoom Client upgrade
Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can join meetings and these versions will no longer be available for download.
[Resolved] Canvas users experiencing slowness with multiple features
This incident is resolved and all services are back to normal operation.
Posted in Canvas / LMS, Instructional Technologies
Mediasite Maintenance
Sonic Foundry will be updating FAU’s Mediasite to the latest release during their scheduled maintenance window on May 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
Mediasite Maintenance
Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite Instability
Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.
Posted in Canvas / LMS, Lecture Capture